Logic Vending Ltd

Purchased two, two group machines, both machines have had faults arise within first four months. Initial fix was prompt and good service, however further repairs under warranty are still ongoing. Monday 24th April 2023, one of the new machines developed a leak from the boiler unit. Contacted Logic, while waiting on repairs a replacement machine has been sent out for next day delivery on Wednesday 26th, however didn't arrive until 2nd May. However the machine which arrived has come with no instructions on setup, tried contacting Logic to help explain the setup to be able to start using the machine, still awaiting this. Very poor service from Logic, we've needed to be closed for hot drinks for the best part of a week and half now with no swift action from Logic. At this point now, I wouldn't recommend using Logic to anyone if this is how the service continues to be.
May 2nd, 2023

Just like to say thank you to Steve from engineering for his advice and helpful hints with my wmf1100 machine today during his visit
Sep 24th, 2022

We have recently had our coffee machine installed in our new pub. First of all, fantastic machine which has a lot of drinks pre-programmed and plenty of scope to add our own with our own programmed recipes. We can program drinks to individual people too, such as regulars or staff so it is always exactly to their liking. Secondly, the quality of products is fantastic, we were supplied with the companys brand coffee beans and chocolate as part of the package and they are high quality and tasty. Finally, the staff are knowledgeable, friendly and go out of their was to ensure customer satisfaction is guaranteed. Steve (Jnr) who set up the order for us was helpful and was able to guide us towards which product would suit our business best and were couldnt be happier with what we chose. Steve (Snr) installed the machine for us and taught us how to use it and explained all the features to us and we we were given time on installation day to get to grips with our fancy new machine without being rushed. Any issues we have (no fault of logic vending) have been seen to straight away and support and guidance is always readily available. We havent a single complaint to make about the service or product received. Highly recommended if you want a good quality, high standard service from friendly and knowledgeable staff / company.
Jan 15th, 2022

Oct 20th, 2021

I was let down by two other companies and was recommended Logic Vending by a friend. Really efficient and helpful team. Looking to open up a chain of coffee shops and will definitely come back soon for another machine
Sep 28th, 2021