stamford dog grooming

May 23rd, 2022

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Jan 12th, 2022

Jan 6th, 2022

Dec 11th, 2021

Its taken me a year to write this because I hate leaving bad reviews but feel strongly about about sharing my opinion. +1 star because the teeth clean was fantastic +1 star because Jo's knowledge seemed great and nail clipping good -1 star because I explained prior to booking that this would be for a newly rescued and nervous greyhound who wouldn't of experienced this type of groom before and there was no extra time allowed to get to know/ fuss the dog make sure the dog was comfortable - I only mention this because every other groomer, walker, vet/ nurse has done this since. As I was picking up the dog I could hear lots of 'STOP IT! DOWN! STOP!' - unsure if this was at my dog or another but it sounded like chaos in there and not a calm environment I want for my dog. -1 because she came home with a large bruise on her chest. Explained 100 times this was for a greyhound if you pick up a greyhound correctly then the bruising wouldn't have occurred. Yes she is a large dog but if one/ two people cannot carry/lift or have the equipment to do so then do not accept the booking. To pick up a greyhound your arm should go under theirs and another arm scoops up their bum. No bruising of the chest should occur. Our new groomer has a hydraulic table for specifically for large dogs. -0.5 (can't do half stars sadly so I'm generously leaving an extra star) because the flowery fragrant smell of the products used was absolutely not to my taste and overpowering for days afterwards and considering a dogs sense of smell is heightened I can't imagine it was pleasant for her. I explained it was my nervous rescue dog's first groom and its important that any first time experience for a rescue dog (and owner) is a good one as it can disrupt the dogs confidence and development so therefore if you have a rescue greyhound I would advise finding somewhere else.
Feb 5th, 2022