Costcutter Epsom (Manor Green Road)

I have never had a issue with the employees until this morning. They have always been polite and courteous. I made a mistake with the costa machine and was very sternly told off for it. I asked if I could make another cup and was told yes (very unwillingly - its either a yes or a no) the tone of the person speaking to me was unlike anything I have ever heard from someone working in customer service. I then told her I had already paid - she didnt believe me (fair enough ) but was then shouting over to the lady at the till in front of all the customers asking if i paid. The lady at the till then shook her head (!) I was completely embarassed. She then found the ticket I had paid for. I told them I was never coming back. I then cried in my car after all of this (I had a bereavement at the weekend and this tipped me over the edge). This person I spoke to needs a lesson in customer service.
Feb 19th, 2023

As a convience store goes it works.
Nov 3rd, 2022

Only place I can he sure I'm getting genuine vape products don't trust off brand items
Oct 2nd, 2022

Really good local shop. Very friendly staff and good fresh produce.
Sep 28th, 2022

Aug 31st, 2022