Homeboarding and Daycare

Can not recommend Jon and Kath enough - they have had our dogs for over 2 years and they treat our dogs like their own. Both our dogs do have some medical needs and nothing is too much trouble. They are nice genuine people whom I feel always put our dogs 1st and have given them the best care they can. Such a rarety in this day and age !
Apr 17th, 2023

If I could, I would leave zero!! These people are neglecting dogs. This lady has been reported to council and trade standards and hope her licence will be revoked with immediate effect. I DO NOT RECOMMEND THIS HOME BOARDING I thought, I will share my experience with this unprofessional home boarding. I was looking for home boarding for my pupster Dobermann, found them as they had good reviews. Two weeks ago I have texted if there are some spaces available for mid March, the lady said yes but he needs to go for trial. She said overnight stay, yes I do get trial but to take the dog overnight??? From 7pm to 7amoh well ok. Then on the day she has cancelled (leaving me 3 days to find other boarding if she wont be happy), ok agreed for Friday which was last night. It is in Styalbridge so I have 30 min drive one way. I drove, there is a residential estate full of midterreced houses, well, for boarding kennel, ok. She took the dog after 5 min talk I went back home. Literally, I walked back home and she phoned me saying I have to pick him up as he is barking. She said I took him in the back garden, he was happy, then I brought him back home, locked him and left him and went upstairs thenhe started barking, we are not 24/7 care unfortunately Apparently this woman works full time, she told me that she is unable to look after dogs all the time. I was fuming, as I thought the purpose of home boarding is to provide 24/7 care as this is their job and client are paying for, also told her he is not get used to cages, also it is new environment for him so spend some time with him to settle, this woman has no approach whatsoever, she wanted to get rest after being whole day in work so she locked him and went upstairs! Shocking, I told her that she has no approach for dogs, where she reassured that she has two boxers and she knows how to handle dobermanns . She gave him literary 30 min of her precious time (being sarcastic), as she didnt dedicate any time. Also why to do it overnight???? Not during the day where the dog can settle and get use to them. My puppy was traumatised and literally he ran away from her. After all conversation I had I had with her she blocked me! Well no idea how to deal with dogs and how to deal with clients. she is only open for easy money, dog in, crate, shut up and pay! Disgraceful and shocking. Avoid avoid and avoid! Also since then 4 other people contacted me that she blocked too, dogs were neglected with severe health problems due to lack of feeding, lack of care. AVOID AVOID AVOID!!!! 48 besom lane, millbrook, stalybridge sk15 3ez
Apr 10th, 2023

Feb 24th, 2023

My dog always has the best time here.
Feb 10th, 2023

If you love your dog then please do not use these home boarders. Our dog came back in a absolute mess. He lost over a stone in a week, he was covered in bite marks from other dogs and was completely filthy. While we were away I messaged Catherine numerous times to see how he was doing and all I got was hes fine. I received no photos of him in the week we were away. Within 2 days of coming home he was severely vomiting and had diarrhoea which had blood in it. We took him to our vets who told us we needed to take him to a veterinary hospital immediately. They phoned them and told them we were coming. The hospital called me later that evening to say that he was critically ill and they didnt know if he would make it through the night. Luckily he did. When we were eventually able to go and pick him up the vet told us that if we hadnt taken him in when we did then we certainly would have lost him. He had gastroenteritis. If that goes untreated in dogs then they will die. She told us that there is absolutely no way that he wasnt poorly while in the care of the home boarders - hence the weight loss yet we were not informed that he had been unwell. The vet then asked us to report them to our local council. So I rang Tameside and told them everything. I sent them photos and video evidence of the state of our boy. When I informed Catherine she honestly couldnt care less. I found out a few days later that there a lot of people that dont have good things to say about them yet they are a five star rated home boarders. Please dont let that fool you. They shouldnt even be in business!. After Tameside council getting in contact with them Catherine decided it would be a good idea to phone me as a courtesy call!!!. Not sure what planet this person is on really. Nearly kills my dog and then rings me 3 months after because I reported them to the council. She didnt care when it happened. Please do not send your dog here. The consequences could be devastating.
Nov 29th, 2022