Khaleasi & The Platinum Lounge

My second cousins 18th birthday party was recently held here. Such a disappointment as there was nothing to drink behind the bar, apart from bottles of prosecco at 25 a bottle and flat soda, lemonade and coke (we were told by the bar staff when we arrived that the drinks delivery hadn't arrived). No tonic to have with a gin or vodka, Disgraceful even though this party had been booked since November 2021. No one from the establishment bothered to advise about this, we found out when we all arrived. Definitely would not recommend!
Feb 11th, 2022

Fab venues, fab staff/djs, all round fab night
Nov 2nd, 2021

Attending the rave family event this weekend - Great atmosphere, cheap merchandise which was a pleasant surprise!
Jul 10th, 2021

Apr 29th, 2021

I booked the platinum lounge for my daughters 18th birthday party. It was such a mistake!! The communication before hand was rude and unhelpful. The owner suggested I go somewhere else because I wanted then to open the venue with enough time to set up the buffet and decorations. This should have been warning ! But we had sent out invitations so we went ahead. On the day the venue had not been cleaned before we arrived, the staff ignored us completely as we rushed to prepare. It was as if we were invisible, a young boy(a relative of the owners) came in kicking a football around the room while we sorted the buffet. I could go on, but the guests arrived it was to our embarrassment they had no wine at all, only 2 bottles of prosecco, no draught anything. No mixers for gin, so many of my guests complained to me and the owner who was continually rude, angry and completely unprofessional. No apologies were made for not providing the party guests with the beverages they requested. At 11pm we were forced to leaved promptly (I struggled to collect my daughters presents, food from the buffet and the cake) and accidently forgot the banner I paid 40 for in the rush. I messaged the woman who said it had gone In the bin. It ruined my daughters night!! A day we can never get back!! The owner should not be in business I would STRONGLY suggest you avoid this venue for any special occasions. Learn from our painful mistakes.
Aug 7th, 2021