YouCanCaravan

YouCanCaravan

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

4.5 - (10 reviews)
6
3
1
0
0
Read Our 10 Reviews

Chamber Rating

4.5 - (10 reviews)
6
3
1
0
0
  • Duncan Harrison

    I agree with many of the reviews on hereeasy to order and quick delivery! But there is a big but.and it starts when you try and return an item! They seem clueless how you return stufftook them three days to tell me how! I returned it recorded delivery and three weeks later I had not been received! They said they had not had the package! Checked my delivery company and it had been signed for by a member of staff. It was confirmed by the company that he was a member of staff but claimed that parcelforce often sign in his name and dump it somewhere if he is not available! The manager said she would investigate but was able to describe my parcel perfectly! A refund was issued after the weekend and I asked for a refund of my postage as they had messed up!! They were quite abrupt and said no! Even after an investigation where their cctv has shown the staff member signing for the parcel at the time parcelforce quoted! Staff are lovely when you are buying and incredibly rude when you return stuff and complain! The manager didnt even know the complaints procedure! Amateur and liars! They lied about the parcel and blamed others and then lied about info they sent me! Nice way to sell something twice perhaps! Rudest managers I have ever spokenall their mistakes and all could have been put right by admitting this and paying my 12 return postage! PS they also trade as Teeside Caravans so beware!
    Jan 11th, 2022

  • Rob Kemps

    (Translated by Google) We are traveling through England and unfortunately a water hose is broken in an annoying place in the garage of the camper. This was the closest parts shop for us to buy parts. I was kindly helped and there are many materials in stock. The only annoying thing I found was that we were not allowed to fix the problem ourselves on their site and were asked to look for a place outside the gate. I understand the reasoning, but if people are visiting from outside the UK, I expect some service and offer a safe place on site to repair. (Original) Wij zijn op reis door Engeland en helaas een waterslang stuk op een vervelende plaats in de garage van de camper. Dit was de dichtstbijzijnde onderdelen shop voor ons om onderdelen te kopen. Ik werd vriendelijk geholpen en er zijn veel materialen op stock het enige vervelende vond ik dat we het probleem niet zelf mochten maken op hun terrein en werden verzocht om buiten de poort maar een plaatsje te zoeken. Ik snap de beredenering maar als men mensen buiten de UK op bezoek hebt verwacht ik wel wat service en bied een veilige plaats aan op het terrein om te repareren.
    Feb 8th, 2023

  • John Echlin


    Dec 10th, 2022

  • Stuart Knutsen


    Apr 5th, 2022

  • Heather Perry


    Apr 3rd, 2022

Read Our 10 Reviews

About
YouCanCaravan

YouCanCaravan is located at Fleck Way in Stainsby Hill Ward, England TS17 9JZ. YouCanCaravan can be contacted via phone at (164) 276-4455 for pricing, hours and directions.

Contact Info

  •   (164) 276-4455

Questions & Answers

Q What is the phone number for YouCanCaravan?

A The phone number for YouCanCaravan is: (164) 276-4455.


Q Where is YouCanCaravan located?

A YouCanCaravan is located at Fleck Way, Stainsby Hill Ward, eng TS17 9JZ


Q What is the internet address for YouCanCaravan?

A The website (URL) for YouCanCaravan is: http://www.youcancaravan.co.uk/


Q What days are YouCanCaravan open?

A YouCanCaravan is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:00 AM - 10:00 AM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM


Q How is YouCanCaravan rated?

A YouCanCaravan has a 4.5 Star Rating from 10 reviewers.

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
9:00 AM - 9:00 AM
Sunday:
10:00 AM - 10:00 AM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Ratings and Reviews
YouCanCaravan

Overall Rating

Overall Rating
( 10 Reviews )
6
3
1
0
0
Write a Review

Rob Kemps on Google

image (Translated by Google) We are traveling through England and unfortunately a water hose is broken in an annoying place in the garage of the camper. This was the closest parts shop for us to buy parts. I was kindly helped and there are many materials in stock. The only annoying thing I found was that we were not allowed to fix the problem ourselves on their site and were asked to look for a place outside the gate. I understand the reasoning, but if people are visiting from outside the UK, I expect some service and offer a safe place on site to repair.
(Original)
Wij zijn op reis door Engeland en helaas een waterslang stuk op een vervelende plaats in de garage van de camper. Dit was de dichtstbijzijnde onderdelen shop voor ons om onderdelen te kopen. Ik werd vriendelijk geholpen en er zijn veel materialen op stock het enige vervelende vond ik dat we het probleem niet zelf mochten maken op hun terrein en werden verzocht om buiten de poort maar een plaatsje te zoeken. Ik snap de beredenering maar als men mensen buiten de UK op bezoek hebt verwacht ik wel wat service en bied een veilige plaats aan op het terrein om te repareren.


John Echlin on Google

image


Stuart Knutsen on Google

image


Heather Perry on Google

image


Duncan Harrison on Google

image I agree with many of the reviews on hereeasy to order and quick delivery!
But there is a big but.and it starts when you try and return an item! They seem clueless how you return stufftook them three days to tell me how!
I returned it recorded delivery and three weeks later I had not been received! They said they had not had the package! Checked my delivery company and it had been signed for by a member of staff. It was confirmed by the company that he was a member of staff but claimed that parcelforce often sign in his name and dump it somewhere if he is not available! The manager said she would investigate but was able to describe my parcel perfectly! A refund was issued after the weekend and I asked for a refund of my postage as they had messed up!! They were quite abrupt and said no! Even after an investigation where their cctv has shown the staff member signing for the parcel at the time parcelforce quoted! Staff are lovely when you are buying and incredibly rude when you return stuff and complain! The manager didnt even know the complaints procedure! Amateur and liars! They lied about the parcel and blamed others and then lied about info they sent me! Nice way to sell something twice perhaps! Rudest managers I have ever spokenall their mistakes and all could have been put right by admitting this and paying my 12 return postage! PS they also trade as Teeside Caravans so beware!


Load More Reviews

Overall Rating

Overall Rating
( 10 Reviews )
6
3
1
0
0

Write a Review

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