Virgin Money
Hours
Chamber Rating
-
Sharon Taylor
Staff are unhelpful and abrupt I've been in a few times to open a new account to be told they are too busy or once "do it at home as your just wasting time for us here " I was so annoyed terrible service
Feb 2nd, 2023 -
John
Wouldnt bother using this branch telling me to go another bank cus they have technical difficiltiies and i have raynauds i shown him my hands and he said walk to another bank wht do banks open if there counters arnt open there staff are rude and horrible especially the young guy
Dec 8th, 2022 -
Dennis Herbert
Poor. Website indicated closure at 4pm but in reality it closes at 2pm. Wasted journey. Thank you!
Oct 19th, 2022 -
Jacqueline Dale
Good service
Oct 11th, 2022 -
Linda Walker
Telephoned for an appointment for my elderly mother, told cannot make an appointment without going through security with the customer in person, but can just go into branch without appointment to do transactions required!! What's going on !!
Jun 15th, 2022
Contact Info
Questions & Answers
Q Where is Virgin Money located?
A Virgin Money is located at York House, Stainsby Hill Ward, eng TS17 9PL
Q What is the internet address for Virgin Money?
A The website (URL) for Virgin Money is: https://secure.ybonline.co.uk/
Q What days are Virgin Money open?
A Virgin Money is open:
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 4:00 PM
Tuesday: 9:30 AM - 4:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Q How is Virgin Money rated?
A Virgin Money has a 3.2 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Virgin Money
Overall Rating
Overall Rating
( 10 Reviews )Sharon Taylor on Google
Staff are unhelpful and abrupt I've been in a few times to open a new account to be told they are too busy or once "do it at home as your just wasting time for us here "
I was so annoyed terrible service
John on Google
Wouldnt bother using this branch telling me to go another bank cus they have technical difficiltiies and i have raynauds i shown him my hands and he said walk to another bank wht do banks open if there counters arnt open there staff are rude and horrible especially the young guy
Dennis Herbert on Google
Poor. Website indicated closure at 4pm but in reality it closes at 2pm. Wasted journey. Thank you!
Jacqueline Dale on Google
Good service
Linda Walker on Google
Telephoned for an appointment for my elderly mother, told cannot make an appointment without going through security with the customer in person, but can just go into branch without appointment to do transactions required!! What's going on !!