The Fragrance Shop
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Elmsleigh Centre, Unit 47, The, Elmsleigh Rd
Staines Ward, eng TW18 4QB - (178) 445-5155
Hours
Chamber Rating
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John Fowler
Jan 13th, 2023 -
Jaxon
Nov 29th, 2022 -
sabu k isaac
Nov 1st, 2022 -
Caidon Parmar
Very rude and very unhelpful. Like with others who have posted, I purchased perfume for my wife without realising that she already had this particular scent. Went to the Staines store today where it was purchased from and would not even entertain that the perfume was purchased from this store two weeks ago. Demanded the purchase receipt which I said was emailed to me but could not find it. Could easily have checked their system to see it was purchased from the store on 15 October 2022. Visited the Walton on Thames store and using my email address could see I had purchased this scent from the Staines store but could not do anything as it did not show the till code or transaction ID. Always had good experience with the Walton on Thames store. Like I said very unhelpful and very rude at the Staines store and the lady will know who I am referring. Happy to take your money but no help at all when needed. You try and do your bit by purchasing from the High Street rather than online but at least the latter has an easy return or exchange process and do not have to put up with rude behaviour. May just stick to online purchasing.
Oct 22nd, 2022 -
VERY GOOD.
Oct 19th, 2022
Contact Info
- (178) 445-5155
Questions & Answers
Q What is the phone number for The Fragrance Shop?
A The phone number for The Fragrance Shop is: (178) 445-5155.
Q Where is The Fragrance Shop located?
A The Fragrance Shop is located at Elmsleigh Centre, Unit 47, The, Elmsleigh Rd, Staines Ward, eng TW18 4QB
Q What is the internet address for The Fragrance Shop?
A The website (URL) for The Fragrance Shop is: http://www.thefragranceshop.co.uk/
Q What days are The Fragrance Shop open?
A The Fragrance Shop is open:
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:30 AM - 10:30 AM
Q How is The Fragrance Shop rated?
A The Fragrance Shop has a 3.9 Star Rating from 60 reviewers.
Hours
Ratings and Reviews
The Fragrance Shop
Overall Rating
Overall Rating
( 60 Reviews )John Fowler on Google
Jaxon on Google
sabu k isaac on Google
Caidon Parmar on Google
Very rude and very unhelpful. Like with others who have posted, I purchased perfume for my wife without realising that she already had this particular scent. Went to the Staines store today where it was purchased from and would not even entertain that the perfume was purchased from this store two weeks ago. Demanded the purchase receipt which I said was emailed to me but could not find it. Could easily have checked their system to see it was purchased from the store on 15 October 2022. Visited the Walton on Thames store and using my email address could see I had purchased this scent from the Staines store but could not do anything as it did not show the till code or transaction ID. Always had good experience with the Walton on Thames store.
Like I said very unhelpful and very rude at the Staines store and the lady will know who I am referring. Happy to take your money but no help at all when needed. You try and do your bit by purchasing from the High Street rather than online but at least the latter has an easy return or exchange process and do not have to put up with rude behaviour.
May just stick to online purchasing.
on Google
VERY GOOD.