Next

Severely understaffed, had to go downstairs to pay as there was no one of the first floor ready to help. Moreover, the price tag had the price crossed out and a new price written on it, but I was still charged 36 pounds for a 34 pound shirt that was supposed to cost 18, because "it is the price for tomorrow's sale" (that I did not see advertised). Did not buy and will never come back to any of their stores. Women's clothing is also badly designed, I did not find anything suitable for me.
Apr 1st, 2023

Alfie in menswear is so helpful and pleasant. Thank you
Apr 1st, 2023

A horrible customer service, a word of advice do not order for store collection. I ordered for 12 dresses on sale, all 12 dresses was delivered to this store. However, 6 got missing in the store, which was the 6 prettiest dresses, therefore, I believe the staff must have taken it because I saw all the guilt on their faces when I went to collect the items. The worst part is that next did not even tell me about the missing items, till I called them, the worst ever experience I had received from next in general. Please, please!!! Click and Collect is not worth it in that store.
Feb 26th, 2023

My one star is for the mens wear across the board in all the next stores it just hasnt moved on next are still selling the same stuff nothing really in fashion just boring the buyers for next need to up their game.
Dec 30th, 2022

On entering store was immediately followed around by security guard, perhaps he had two roles, security and personal shopper !! having chosen an item to purchase, could not find anyone to serve me on the tills, waited so long. Shame customer service not as attentive. Not a pleasurable experience.
Nov 12th, 2022