Argos Staines

Terrible customer service from the MANAGER himself this evening -- no manners and respect for his customers. I was trying to explain the reason that I had asked for a return/swap due to an item being unsuitable (with everything still intact/no damage). The manager had the nerve to insinuate that I was 'stupid' so he plugged in the machine and kept yapping that the product works -- when that was not the reason I came in for. He then proceeded to interrupt me whilst I tried to explain to him the issue and would not listen to what I had to say. Perhaps some training in grace and decorum would do your manager some good. Rang up Argos directly and a lovely lady sorted out the issue -- no quibbles, simple return and refund completed.
Dec 23rd, 2022

If I could give Zero stars I would. I went there for a simple exchange as the product I bought was unsatisfactory and wanted to change for something better. The manager, Adeyinnka, was so incredibly rude, he talked over me when I was trying to explain why Id like to exchange it, refused to listen, tried to belittle me by turning the product on and saying it works but still refusing to listen to why I felt the product wasnt meeting standards. I would also like to mention he was wearing an airpod the entire time, and then proceeded to say to me are we done I have other customers, acting as if I wasnt a valid customer in store. It shocks me that a person with this attitude is a manager. Thankfully spoke to a lovely lady in customer service who organised a refund for me, I dont have her name but Im grateful I was able to speak to someone friendly and helpful.
Dec 11th, 2022

I bought a set of sports Bluetooth headphones, the ones that fit around your ears, at a cost of 25.. all good until I got them home and found that they didnt fit my ears, so I decided to take them back as they have a 30 day no quibble returns policy, only to be told they cant refund me because of health reasons They had been on my ears, I told the salesperson that how would I know unless I put them on if they fit, but they still refused to refund me.. Argos needs to sort out their returns policy because its not worth the paper its written on.. this will be the last time I ever shop at Argos!!! The staff and the manager was very rude and very unhelpful!!!
Nov 29th, 2022

Sunday afternoon, hardly anyone in the shop. 4 cashier sitting around, chatting. Took 10 mins to get my order, and I was second in line.
Oct 22nd, 2022

Horrible customer service!
Oct 7th, 2022