ASDA Opticians

Poor customer call back...I left 2 messages for an optician to call back to arrange an eye test , someone eventually called back 2 days later . This put me off as it didnt fill me with confidence in their service..sorry Asda. I never got to test out their true service, which is a shame as my mum had some glasses from there and was pleased with the value.
Jul 22nd, 2018

Excellent service and brilliant value.
Mar 29th, 2023

I am still astonished by the terrible experience I had at the hands of these people. I sincerely hope they have improved.
Sep 2nd, 2022

These reviews don't reflect the experience I had with Asda Opticians at all. I went in store to book my appointment initially then called for anything else and always got through! Lovely, friendly staff, a great service and well, lets just say, I won't be going to Specsavers any more!! The prices are amazing, so affordable, my family were shocked how much I paid for 2 pairs of varifocals and they will be going there themselves from now on! Thank you Asda Opticians Stafford, one very happy customer here
Aug 4th, 2021

This is the worst service I have experienced from a so called optician. Took 2 days to book an eye test over the phone, initially. Eventually got one booked, i asked if they would send a reminder via txt or call the day before to confirm the appointment, oh yes we do was the response, Oh no you don't. So I try calling from 8:45 am on the day of my appointment to confirm the time, they pick up the call at 9:10 am, your appointment is at 9:20am. I said well i will be about 5 minutes late as i have to get there, WE CANT SEE YOU IF YOU ARE NOT ON TIME. I replied i will be 5 minutes late and you are saying you won't see me? No to busy.!!! Now I have used ASDA opticians Walsall for several years and the service and customer care has been good, so this is not about ASDA but the service from start to finish at the STAFFORD store is well below satisfactory. My advice is save yourself some time, and stress and go elsewhere.
Nov 13th, 2021