Ableworld Mobility & Stairlifts Stafford

As a 25 year old disabled woman having to look into accessibility options, it can be incredibly daunting and embarrassing. Since so many still associate accessibility with old age. Zoe and Tracy went above and beyond to keep me comfortable, they were so friendly and helped ease my worries. They answered all of the questions I had(And believe me, I had many) and never once shamed me. They even took into consideration what my mobility issues are without me having to go into detail, for those that aren't as comfortable sharing such personal information(Though I did share a fair bit with them, of my own free will) to help decide on the correct items for me. It's the first time since all of my health issues came to a head at 12, that I truly felt welcome and at home, that people understood me and that my existence wasn't a burden, that I didn't have to be ashamed about something I was born with. Even the gentleman with the cool sunglasses(I didn't catch his name) who was driving the mobility scooters around had a laugh and a quick chat. Every member of staff went above and beyond. So thankful for this shop and the experience I had, I couldn't recommend them enough. They even explained how the VAT exemption worked, and the exemption helped so much. Especially for those who may not have much income, due to having to scrape by on disability benefits. Now I have a cool new glow in the dark walking stick, with a squishy handle that after testing multiple times in the store and at home I can already feel a difference. Next purchase will hopefully be a wheelchair or scooter once I have the funds saved!
May 3rd, 2023

Very helpful and friendly. Staff will spend as much time with you as you need.
Apr 24th, 2023

Mar 20th, 2023

Mar 19th, 2023

staff extremely friendly and helpful
Mar 9th, 2023