Call Handling Solutions

We have been using Call Handling Solutions for a little while now and have been really pleased with the service they offer. I don't think Bruce has ever taken more than 20 minutes to reply to an e-mail which as a busines owner is really important. We always like to maintain our service we offer to our customers so have regularly tested this service and the most recent one was the best yet (inspiring me to leave this review). Charlotte answered and handled the call brilliantly and I would have never have known this was a call centre which really helps when using call handling services, I then received the message straight after with no mistakes.
Feb 2nd, 2021

I believe the personal touch is very important and Call Handling Solutions provide this I'm very happy with their service. Giuseppe
Jan 6th, 2021

Great company with good ideas
Apr 8th, 2019

This is our second month with this company, they have been brilliant, more cost effective than money penny who we tried, I've recommended to lots of other businesses In the past our mechanics had to drop what they were doing to take a message which is bad, but we only got half a message Bill Silcock
Nov 27th, 2018

TESTIMONIAL CALL HANDLING SOLUTIONS Bruce Ridley Being a Multidisciplinary Health Clinic, with complex client needs I was not convinced that anyone, other than staff trained and working directly with me could answer our phone calls. How very wrong I was! We decided to take a chance with Bruce and Call Handling Solutions as cover for our phone during our clinic shut down over Christmas we are glad we did and have not looked back! As all business owners will know, missing a call from a potential or existing client is not good Call Handling Solutions take that worry away. Bruce set us an account up quickly, got it tested and has tweaked things in a very reactive way which gives our clients a great service when we are unable to answer their calls. The emails with the call details on are easy to understand and make returning the calls quick and easy. We have now taken out a monthly contract with Call Handling Solutions and find it a very cost effective way to not only free up valuable employee time, but to continue to provide our clients the high quality of customer service they have come to expect from us. I have no hesitation in recommending Bruce and Call Handling Solutions to not only provide a great value solution but a personalised service to ensure effective running of any business.
May 26th, 2018