Live & Let Dye

Mar 11th, 2023

I'm so sad to be writing this review tbh. Max stars for some lovely people, and amazing studio decor. Min stars for my latest experience. Here are all the issues that I ignored because everyone was so nice: - I was put with the most expensive stylist - this is important for later. I didn't know he was considerably more than the others. I just wanted blue hair. - He could only do Fridays, so I repeatedly booked Fridays off work. - On only one occasion did he actually complete the entire job, every other time he clock watched and left for a second job. (Still paying the highest rate). - Then it became that he could only do Fridays after 3.30pm. This was an issue because I was already booking a day off work, driving 40 minutes each way, paying parking and then sitting for approx 5 hours. I had a wedding coming up so I agreed to the 3.30pm. - Then I was contacted because he needed to cancel that booking but I couldn't book a different day off work. Getting a bit frustrated now. Someone else agrees to do my hair and it works out fine. - At that appointment I realise I'm paying way more for his services when I could be paying less to the person who replaced him. Confused but at least I'd be saving money moving forward and I'm now not restricted to Fridays. - I rebook with that person for Sept for before my holiday. I originally booked 17th but literally 3 days later I messaged to change it to the 3rd. This change was made in July 3 days after I'd been there, so not a late notice change. This message was seen and responded to, I was given a new time and all was good. - I turned up on 3rd Sept and a different girl there looked at me like she'd seen a ghost. The person meant to be doing my hair was on holiday. They offered to 'tag team' my hair which I am not okay with so I rebooked and left. I found a new stylist and cancelled my apt. I was never going to leave a review. And now the reason for my review. It's been almost 2 weeks and I haven't had an apology. After everything, I couldn't get a quick apology message for driving the 40 minutes, paying a full days parking in Stafford, then driving home with nothing to show for it?
Nov 25th, 2022

Service: Hairstyling
May 17th, 2022

Apr 16th, 2022

Services: Hairstyling, Hair coloring
Feb 13th, 2022