Barclays Bank

Banked at this branch for over 40 years and can honestly say the level of service in house is the worst ever. Machines inside are rarely working properly, counter clerk (one only) might as well not be there as wont allow paying in over the counter, and lastly rang to order some change for my business to be told I could collect it in the afternoon, and got there to then be told there was a problem in getting the change and would not be available until following day. No one rang to tell me this so a wasted journey costing me time and effort. Come on Barclays get your act together or I am off elsewhere!
Jul 4th, 2022

People standing round doing nothing - unhelpful service levels are disgraceful
Apr 23rd, 2023

Went into the bank in Stafford this morning and there was one customer waiting to see an assistant. I was sat waiting for half an hour and after the customer was seen to but still I never got to see anyone. I had left my disabled husband in the car as it is too far for him to walk. I wanted to do a Bank transfer to Tenerife and I didn't know how to do it on line. I wll now have to traipse down town again. Not very impressed.
Feb 19th, 2023

Feb 7th, 2023

Really grateful for the hekp I received today. Nice to actually have a bank still open where you can take your queries to. Dropping TSB for Barclays I think!
Sep 19th, 2022