H T Practice

The world's worst GP ever! Even if you were on your death bed you would not be able to get a same day appointment.
Apr 14th, 2023

Jan 29th, 2023

Used to be a good surgery. I understand its been difficult in the recent years for the staff but something needs to change. You literally cant get a appointment. I waited three weeks for a telephone appointment and the doctor didnt even call me. Called back to be told they did but no missed calls, no voicemail nothing. The desk staff are rude and passive aggressive. You might as well just go to the walk in which I now do instead but even then they say you need to speak to your own doctor. How?! The hospitals are taking all the heat because the GPS arent doing their jobs effectively or actually taking on board your concerns because your just a number in their que. Its disappointing.
Dec 31st, 2022

Absolutely the worst. Cannot get appointments before 3 weeks at least. If youre very sick the only option is to walk down and go in person before 8am to see if there are any same day appointments. if youre sick, is really a really unprofessional thing to make your patients leave the house to try and get an appointment. Receptionists are mind blowing: once the didnt tell the nurse I was there so I almost lost my appointment, another time it was a face-to-face appointment and didnt tell me so I lost my appointment as I was expecting a call. You keep accepting new patients, how about you try to stay on top of the ones you already have? Not normal for people to get appuntamento weeks later, if one is sick they cant wait 3 bloody weeks! Absolutely a disgrace to medicine and taxpayer money.
Nov 16th, 2022

Absolute disgrace when people are poorly trying to see a dr and wait for 56 minuites on phone to be disconnected when its your turn .everyone has a duty of care ,but this doesnt happen here .advise everyone to complain to gmc!
Oct 26th, 2022