KOOSA Kids Ltd
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priory court, 1, Tuscam Way
St. Michaels Ward, eng GU15 3YX - 127621884
Hours
Chamber Rating
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Imogen Gaunt
Koosa Kids Club was exceptional for my son during the Easter holidays - great variety of activities and a set of nurturing, caring and fun staff. I wouldn't hesitate to recommend it.
Mar 31st, 2023 -
Ralitza Stoyanova
Children are neglected. And the environment is not safe.
Aug 29th, 2022 -
Liam Russell
Having booked my daughter to be in after school club this Tuesday and Wednesday at Wellington Primary, we discovered both myself and my daughter have covid. I called up to ask whether we can use the childcare on a different day or receive a refund. I was told in no uncertain terms that this is not possible. This policy is outrageous. Had you of opened these spaces up, I have no doubt that they would be filled. Instead, you have taken money for a child that you are well aware wont be attending.The person who took my call was incredibly rude and constantly spoke over me, not only that but she also told me that my covid positive child can in fact attend school. This is actually incorrect as confirmed with Wellington school. I wonder how regularly you are taking money for childcare that actually isnt being received? I have given 24 hours notice and in Wednesdays case, 48 hours notice. Plenty of notice for you to be able to fill the space. *Adding to this, its been over a week with no response to the email we have sent. So even worse customer service.
Jun 29th, 2022 -
Zayaan s Vlogs
Positive: Responsiveness
Jan 7th, 2022 -
Helen Pugh
Positive: Professionalism, Quality, Reliability, Responsiveness, Value
Oct 4th, 2021
Contact Info
- 127621884
Questions & Answers
Q What is the phone number for KOOSA Kids Ltd?
A The phone number for KOOSA Kids Ltd is: 127621884.
Q Where is KOOSA Kids Ltd located?
A KOOSA Kids Ltd is located at priory court, 1, Tuscam Way, St. Michaels Ward, eng GU15 3YX
Q What is the internet address for KOOSA Kids Ltd?
A The website (URL) for KOOSA Kids Ltd is: https://www.koosakids.co.uk/
Q What days are KOOSA Kids Ltd open?
A KOOSA Kids Ltd is open:
Friday: 9:30 AM - 9:30 AM
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 6:00 PM
Tuesday: 9:30 AM - 6:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Q How is KOOSA Kids Ltd rated?
A KOOSA Kids Ltd has a 4.0 Star Rating from 15 reviewers.
Hours
Ratings and Reviews
KOOSA Kids Ltd
Overall Rating
Overall Rating
( 15 Reviews )Imogen Gaunt on Google
Koosa Kids Club was exceptional for my son during the Easter holidays - great variety of activities and a set of nurturing, caring and fun staff. I wouldn't hesitate to recommend it.
Ralitza Stoyanova on Google
Children are neglected. And the environment is not safe.
Liam Russell on Google
Having booked my daughter to be in after school club this Tuesday and Wednesday at Wellington Primary, we discovered both myself and my daughter have covid. I called up to ask whether we can use the childcare on a different day or receive a refund. I was told in no uncertain terms that this is not possible. This policy is outrageous. Had you of opened these spaces up, I have no doubt that they would be filled. Instead, you have taken money for a child that you are well aware wont be attending.The person who took my call was incredibly rude and constantly spoke over me, not only that but she also told me that my covid positive child can in fact attend school. This is actually incorrect as confirmed with Wellington school. I wonder how regularly you are taking money for childcare that actually isnt being received? I have given 24 hours notice and in Wednesdays case, 48 hours notice. Plenty of notice for you to be able to fill the space.
*Adding to this, its been over a week with no response to the email we have sent. So even worse customer service.
Zayaan s Vlogs on Google
Positive: Responsiveness
Helen Pugh on Google
Positive: Professionalism, Quality, Reliability, Responsiveness, Value