UK Motorzone

Affordable and reliable repair!
Apr 17th, 2023

I bought a silver Mercedes C Class Estate from Motorzone. Less than a week after purchasing it the breaks failed and I had a crash. The breaks failed whilst going down a narrow country lane. To avoid a head on collision with another car I had to swerve to the side where I hit a fence. The inside rear tyre exploded as I hit the side, and the side mirror was smashed. The breaks then suddenly worked and I stopped the car. After a few minutes I drove off, then as I approached an A road less than 200m from where I had the crash the same thing happened again. Fortunately I was driving very slowly because of what had just happened but I was slowly rolling on to a main road so I had to deliberately crash the car to stop it whilst pumping the breaks. Two seconds later a lorry flew past the bonnet. The lorry was doing at least 50 mph and if it had hit me there is absolutely no doubt I would have been killed. I then discovered the car did not have a wrench in it to change the tyre (which it should have done) so I had to leave it as it was. I rang Motorzone who were very apologetic and told me they would sort it out immediately and they would send a recovery vehicle. The car had just been MOTd but they said the breaks were not checked so they would look at them and get back to me ASAP. Unfortunately what happened was they picked up the car, then told me there was nothing wrong with it. They said the crash must have been me panicking and implied it was my fault. I said there was no way I made a mistake. I have been driving for 20+ years, never once had an accident and have a clean licence - I know the breaks failed. But it was my word against theirs. I asked for my money back and they said they would refund me minus the costs of the damage and recovery. I have sought legal advice and the lawyers said Motorzone would only have offered a refund if they were guilty. I took the refund minus their costs but am pressing charges. I know those breaks failed on me and it was not my mistake. It happened twice. The next person ripped off by Motorzone may not be as lucky as me to walk away.
Mar 19th, 2023

Dec 18th, 2022

Brought a car from the company and they gave me excellent service. Done everything they needed to on the car within great time. Highly recommend
Nov 5th, 2022

Purchased my Sons first car from UK Motorzone this week. A Fantastic condition DS3. Excellent value for money, Biplov was fantastic not pushy, read us well and knew we wanted some time and distance to go over the car with a fine tooth Combe. Myself and son took the car on an Hour and half long Test drive and returned a list of snags with the vehicle that needed resolving before purchase. Biplov even sent me texts and images of the parts being fixed and replaced as the week progressed. (Not something I had asked for but shows a fantastic level of making sure we were happy) Didnt matter how big or small the Snag Biplov promised everything would be perfect by the collection date and he delivered on that promise. Later in the year when my wife replaces her car this will be the first place we will call.
Mar 3rd, 2023