Carlton

We had a great experience with Carlton Estate Agents, and would definitely recommend. Jake helped us navigate the whole process and get our new home with a lot of professionalism, transparency, and a kind attitude throughout. Thanks!
Sep 28th, 2022

Jul 12th, 2021

I am sharing my experience as tenant in Highbury through Carlton. We dealt with Ally Grist (who should apply for the award of the worst and inhuman estate agent in London). In the past 10 years in London, this was by far the most horrendous experience I had with an estate agent. Firstly, My wife and I had issues with the boiler which was making horrible noise all the day and nigh. Carlton never managed to fix after dozens of visits from their selected plumbers. The obvious solution was to replace the boiler which Carlton (and the landlord) refused until Islington Environmental Health Services instructed them to do so. More importantly, we have had without any notice scaffolding erected in the front and the private garden of our flat. We raised our concerns on the breach of privacy with Carlton and our landlords. They both responded that this is common practice and the landlord has the right to do so without providing any notice to us. As our tenancy agreement was due in 2 months, Carlton asked us if we would like to extend which we accepted with few minor conditions (provide a blind to our bedroom windows for privacy issues as the workers were in the back garden). To our surprise, the landlord responded that he wants to repossess his property. This was a revenge eviction. My wife was 4 month pregnant at that time. We raised our concerns to Tim Carlton who never responded to any of our multiple emails. He showed how a great leader was. We had to contact the Islington council again. The council confirmed multiple breaches from Carlton and the landlord. They were both sent a letter stating these breaches. Ally was very aggressive throughout this period and threatened us repeatedly. As our priority back then was my wife and baby health we decided not to pursue any legal actions against Carlton and the landlord. We were victims of revenge eviction which was confirmed when the flat was back in the market few weeks after we left. We were good tenants, we never missed a payment, we never complained, we built good relationships with our neighbours. I had rented via excellent estate agents in the past and had wonderful landlords.
Aug 17th, 2020

Excellent service as usual.
Jul 5th, 2020

We had an excellent experience with Carltons. Tim was unfailingly responsive, straightforward, sensible and helpful. His advice was spot on, and he helped us navigate the inevitably stressful process very well indeed. We are very grateful and would highly recommend!
Sep 10th, 2019