Fired Earth
Hours
Chamber Rating
-
Emily James
Good range of tiles but in comparison to other tile suppliers in Islington and Shoreditch I found Fired Earth expensive. I visited the Islington store twice and both times found the staff unfriendly and not particularly keen to help. Customer service in tiles etc (round the corner) is much better, and I didn't have to pay for samples! I would also recommend Claybrook in Shoreditch.
Mar 23rd, 2023 -
danieljamesmead
Unenthusiastic, bored staff in the shop when we went to browse. I had to purchase 3 tile samples (the only place I've had to pay for samples) only to find out when I got home and looked at them online that the range had already been discontinued and sold out. The lady wasn't particularly interested when I phoned to discuss. Left pretty flat by the experience and will take custom somewhere else.
Sep 6th, 2022 -
Female Tiler
Loving the Chequers court collection. 'Welcome Home Sir' indeed
Jun 11th, 2022 -
Sarah George
I purchased a large order (bathroom, kitchen tiles etc) and some samples from the local Hampstead store just prior to the lockdown. As I had a baby in between, I was unable to return (only) the samples within the return period as I was still recovering from the birth. When I tried to return the samples the Hampstead store was shut down, and the Islington store manager rudely and inconsiderately refused to take the samples back. I even offered to show my baby's birth certificate as evidence of why I was unable to come earlier but the store manager did not relent. Note also that I spoke to a previous store manager at Islington who agreed to take the samples back. PATHETIC and NASTY customer service from, even after a significant purchase. Avoid this store and its incompetent, inconsiderate manager by all means! Fired Earth should shut all its stores since it can't get customer service right. I wish I could give ZERO stars
Aug 2nd, 2021 -
Harry Reid
Nice tiles, but they use the most rude and obnoxious delivery service. I would strongly recommend they change this because it made it a very unpleasant experience.
Apr 28th, 2021
Contact Info
- (207) 226-9700
Questions & Answers
Q What is the phone number for Fired Earth?
A The phone number for Fired Earth is: (207) 226-9700.
Q Where is Fired Earth located?
A Fired Earth is located at 34 Cross St, St. Mary's, eng N1 2BG
Q What is the internet address for Fired Earth?
A The website (URL) for Fired Earth is: http://www.firedearth.com/
Q What days are Fired Earth open?
A Fired Earth is open:
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 5:30 PM
Tuesday: 9:30 AM - 5:30 PM
Wednesday: 9:30 AM - 9:30 AM
Q How is Fired Earth rated?
A Fired Earth has a 3.7 Star Rating from 29 reviewers.
Hours
Ratings and Reviews
Fired Earth
Overall Rating
Overall Rating
( 29 Reviews )Emily James on Google
Good range of tiles but in comparison to other tile suppliers in Islington and Shoreditch I found Fired Earth expensive. I visited the Islington store twice and both times found the staff unfriendly and not particularly keen to help. Customer service in tiles etc (round the corner) is much better, and I didn't have to pay for samples! I would also recommend Claybrook in Shoreditch.
danieljamesmead on Google
Unenthusiastic, bored staff in the shop when we went to browse. I had to purchase 3 tile samples (the only place I've had to pay for samples) only to find out when I got home and looked at them online that the range had already been discontinued and sold out. The lady wasn't particularly interested when I phoned to discuss. Left pretty flat by the experience and will take custom somewhere else.
Female Tiler on Google
Loving the Chequers court collection. 'Welcome Home Sir' indeed
Sarah George on Google
I purchased a large order (bathroom, kitchen tiles etc) and some samples from the local Hampstead store just prior to the lockdown. As I had a baby in between, I was unable to return (only) the samples within the return period as I was still recovering from the birth. When I tried to return the samples the Hampstead store was shut down, and the Islington store manager rudely and inconsiderately refused to take the samples back. I even offered to show my baby's birth certificate as evidence of why I was unable to come earlier but the store manager did not relent. Note also that I spoke to a previous store manager at Islington who agreed to take the samples back.
PATHETIC and NASTY customer service from, even after a significant purchase. Avoid this store and its incompetent, inconsiderate manager by all means! Fired Earth should shut all its stores since it can't get customer service right.
I wish I could give ZERO stars
Harry Reid on Google
Nice tiles, but they use the most rude and obnoxious delivery service. I would strongly recommend they change this because it made it a very unpleasant experience.