Holland & Barrett

we entered at 5:50 4th Dec 2022 and asked if it was open and the cashier rudely answered that everyone comes 10 minutes before it closes. we asked if we should leave and they said yes please.
Dec 14th, 2022

Jan 18th, 2022

Terrible customer experience at this store. I was with my small dachshund and as I entered was simply received with a NO DOGS and the guy left the counter as if to literally throw me out of the store as I was already leaving. I have been to another store in angel where they allow my dog on my lap. Would be good to know how the brand position itself about being dog friendly or not. And also what kind of people represent the brand, as this this is just such a terrible customer experience
Jan 10th, 2022

Found Agnes very very helpful. She was super polite and happy to help today. I wish the other upper street branch in Islington could do the same.
Dec 19th, 2021

Really bad experience in this store today. The manager was telling the staff off in front of me when I came to collect items. They packed the short dated items (expiration date is within a month) and told me thats all they have?! When I asked for the exchange, he told me I can go to the shelves and check if I can find the ones which have longer expiration date myself. I asked if he can check their system which store has stocks and he said one store has too many items to manage already so no idea whatsoever??! He asked me to confirm the amount which I paid online 3 times! Is this guy a new manager as it took him ages to process the refund and while he was doing it, he served another customer on another till. He really needs to be retrained on how to serve the customer
May 2nd, 2023