Bolt Burdon

Rude and unprofessional ! AVOID IT !
Mar 28th, 2023

Keegan was a joy to work with - we had such a stressful time with a recent sale but he was wonderfully professional and ensured the simultaneous exchange and completion. Thank you.
Mar 14th, 2023

Tim Lucas wasn't able to fully advise on my case as it was specific to laws outside of the UK but he still gave me detailed advice that allowed me to outsource the correct help I needed. It didn't stop there - he read through the documents I sent him and was prompt in responding to my query and went above and beyond to help me as much as he was able to, all free of charge. Thanks Tim!
Jan 24th, 2023

I would like to say a huge Thank you to Leah. Our first time home buying experience was so smooth. Bolt Burdon was recommended to us by our mortgage broker A Nish Mortgages and I am so glad we went with their recommendation. We had only 2 months to compete our purchase and Leah worked day in and out to make this possible. She was always available to speak on the phone and no question was a silly question for her. We will be ever so grateful to her for making our lives so easy.
Jan 3rd, 2023

I am an immensely grateful to Bolt Burdon, and Melanie and Keegan in particular, for pulling something close to a miracle. For some specific tax reasons it was very important for me to sell my house in 2022 and we managed to do it just 2 days before completions were stopped for Christmas. They worked relentlessly being the very definition of being "on the ball": all my e-mails were answered promptly, every phone call answered, they chased the buyer's solicitors constantly, and managed the process of delayed (by buyers) exchange. I honestly cannot think of a single thing they could have done better. If I think of google 5 stars being akin to 5 star designating upmarket luxurious hotel, that it is meant to wow you...that is exactly the service we received. Every step of the way, we were updated, informed and even comforted, with very kind and supportive words. It was in a stark contrast to solicitors we used on our previous sale that failed, in the other case we really felt "the transactional nature of our relationship" we were confused and left to deal with the problems on our own. But not with Bolt Burdon. This time we were extremely stressed because our previous transaction failing and so little time left to achieve our objective. Melanie and Keegan understood our situation and they acted accordingly. But what really impressed me was the sense of how much they actually cared to deliver. When the agreed exchange date was moved despite everything agreed I could tell that Melanie took our problem almost as it was her own and was genuinely frustrated and upset. It tells a lot not only about her professional qualities but how empathic she is as a human being. Thank you again for all your hard work and saving us from a lot of potential problems. For the sake of full disclosure we were introduced to the firm by our friend and she did mention to Melanie and Keegan we were her friends but she assured us that the service those two delivered is what they would have done for every client.
Dec 27th, 2022