Dr H N Bowry

Excellent service.
Dec 26th, 2021

never answers the telephone and takes amost one and half hour to answer poor customer service
Aug 11th, 2021

Left on the phone to endure a horrendously long prerecorded message before getting through to a queue with up to at least half hour waiting.
Jul 8th, 2021

Extremely bad receptionist service. Very rude, making lots of mistakes with booking appointments then when asked to sort them out, shouting or hanging up the phone! Very rude women in reception, very incompetent. She told me my appointment with Dr is on 2nd June so I wrote it down and wqs waiting 3 weeks to talk to doctor, but doctor called 1st June, day before then expected, I missed the call and lost my chance to talk to doctor. When I called to the reception to sort this out she was Extremely rude, didn't apologise, didn't help me and hanged up. Which means I lost my appointment and need to call again to book new one and again wait few weeks for the Dr to call me! Just because she made mistake and didn't inform me properly about correct date of appointment! She seems act like a God, ruining people's appointments, treating them with no respect at all! It's almost miracle to be able to reach her on the phone and once it happens she is very rude and impolite. No one does anything about it, her behaviour is not acceptable and she should not work as a receptionist!!! How is it possible she is still doing her job after so many complains?! What is the standard of this practice to let such a arrogant receptionist working there?! Why should people suffer and bear her constant rudeness?! Can someone rise this subject to the manager of this practice?! Horrible, mannerles receptionist!
Dec 15th, 2021

I cannot begin to express how frustrating its become trying to reach someone to talk to. Some days I've called 20/30 times and after a long prerecorded message, I'm not they're busy and the call automatically disconnects. They cannot even sort out simple requests of changing pharmacy and the medication ends up in a different place. Giving 1 star is too much for this place. Disgusted and disappointed.
Jun 16th, 2021