On Point Property Management

UNSAFE PROPERTY - THIS PROPERTY IS UNDER EVALUATIONS DUE TO BEING UNSAFE. We had to raise our concern with Airbnb due to the lack of support from the host. The property was very cold due to heating system switched off and windows left open. The property had poor quality heating system which was not adequate to heat up all rooms during cold days. Owner refused to help with heating system resulting us to not stay in the property the first night till the rooms heated up. (when we raised this the owner said he had proof that we stayed both nights, however refused to provide any form of evidence) The heating was switched off when we arrived at the property. All windows were left open It was 1 to 2 c. Kitchen had no heating system leaving the kitchen to be very cold. The lounge was drafty and you could feel a cold sharp draft of air. The lounge could not be used. We had to ask the owner to repair the toilet seat as it was faulty. Also a glass mirrored wardrobe fell on my 11 year old child causing her an injury when she opened the wardrobe. It was not screwed on to the wall. The owner wanted proof of this and agreed that he would refund some of the stay. (after providing him proof of the injury caused to my daughter he still continued to refuse to refund some of our stay). The wardrobe had a glass mirror which could of been a worse out come if her brother did not rush to her attention as quickly as he did. The apartment was dirty, not polished, old dead flowers in a vase When we collected the keys we were welcomed with an abusive service having keys thrown at us when I politely requested the keys and told him I was staying at the apartment. The Front door did not work leaving us stranded for a while. The bed was very uncomfortable. Heavily used and out of shape. We only stayed in the apartment for one night due to the coldness of the property We could not use the shower or the kitchen with th
Apr 3rd, 2022

On Point Property Management was an excellent resource in navigating Ghana for real estate property. Anna was very knowledgeable about the current real estate climate there and coordinated meetings with key developers which helped drive my decisions on acquiring property in an area that was new for me. The service was very professional, prompt and valuable . I would not have done this any other way. Highly recommended if planning on investing or purchasing real estate in Ghana. The team was trustworthy and I felt safe ever step of the way during my first visit to Ghana with the representation of On Point Property Management.
Mar 24th, 2022

Professional and quick to respond
Aug 2nd, 2021

Feb 17th, 2021

Onpoint Property Management are passionate about all things property. Not only are they professional but extremely knowledgeable in their field. They also provide clients with resources, industry knowledge and key, up to date information. They are source of knowledge in the property process and real estate industry in both the UK and in Ghana. Onpoint Property Management assisted me (first time buyer) in buying my property off plan (pre construction/build) in Ghana while I was based in the UK. They were my eyes and ears on the ground. They were there every step of the way. Referred me to lawyers, developers and mortgage providers. Onpoint Property Management were available to answer all my questions and queries day or night. They provided me with the confidence to start my journey as a property investor. Cofounders Victoria and Anna are part of the Ghanaian diaspora themselves so they understand the needs, standards and requirements of the global diaspora and the processes and how Ghana operates. This makes Onpoint Property Management unique and insightful. I highly recommend Onpoint Property Management services to anyone interested in buying property in the U.K. or Ghana. I look forward to working with you again on my next property investment.
Jan 2nd, 2021