Phoenix Cycles

I had left it FAR too long for my Brompton to get serviced, it was in a proper state. But Mike sorted my bike out perfectly for me. If you ride a Brompton in London, this is the only place to go to A great service from an expert
Mar 24th, 2023

Terrible communication and clearly dont want to sale. Enquired about 1700 worth of stock only to be sand bland no stock available and when asked about what is available no reply at all. I will find another store that will take my money and appreciate it instead.
Jan 15th, 2023

Excellent service! Im thrilled with the service and repair my Brompton needed. After a good 5 year hammering my Brompton needed more than just TLC!!! Her gears change smoothly, the pedals are smooth and over all she performs so much better. Thanks to Phoenix Cycles! Super value for money as well! See you again in 6 months
Sep 15th, 2022

I had a small bike that needed air in the tyres and was unable to do it myself. Very helpful gentleman managed to fix and resolve the issue. Very nice shop with some impressive bikes! Highly recommended.
Sep 10th, 2022

The servicing seems second to none, it's a shame about when you want to purchase a Brompton though. I called beforehand to check it was ok to check them out. I arrived in store and the vibe I got from the staff was like I was bothering them. I enquired about an electric Brompton and the woman scoffed (?) at me wanting one. I've never ridden a Brompton before, so was hoping they'd give me more information. I left with as much as I entered. They didn't seem to care that I was trying to buy a 3k bike and didn't seem too fussed about trying to get a non-black colour in stock. 3 stars as they were alright about me cycling the demo, let me have a ride around the park on it and showed me the different bags they sell. Sadly something about the experience just rubbed me the wrong way.
Mar 22nd, 2023