The Turk's Head

Apr 16th, 2023

I and my partner arrived and were shown to a table which clearly needed a clean and the waitress having noticed my look explained she hads not had a chance to clean it - she was clearly not coping but the restaurant was not busy. She stated she had been at work since 8am (now about 4pm) and I felt a bit sorry for her. Taking our order was extremely slow. I went to the bathroom and there was no soap so when I came back up I told her and got a shrug and told I dont have any (unacceptable) and returned to my table where my partner had his meal in front of him and after a short while I said just eat yours but the point of going for a meal together is you eat together and having chosen meals where we could have a bit of each others and just one meal being brought out I didnt feel was good but when the waitress saw our unhappy faces she tried to blame my meal not being on the table was because I wasnt there - I explained that unfortunately I needed the bathroom to which her attitude was diabolical. My partner had nearly finished his and I was extremely annoyed and the look of disgust was on my face she brought a glass of wine out to rectify the issue which didnt as I would have liked my food. It was so long for my meal to come I didnt want it and was fed up. When I asked for the bill I explained quietly and politely that I didnt wish to pay the service charge to which I received comments like I gave you a glass of wine to makeup for it to which I replied I would have preferred my meal at the same time as my partner and not 20 minutes later to which again this was blamed on me going to the bathroom and which I tried politely to discuss this and she clearly could not cope with serving a few customers (it was fairly quiet) and became loud and rude and saying about the wine being compensation for the lack of service and I should therefore pay the service charge I was extremely annoyed and said no to which her reply was well its not my business so giving you a glass of wines not my problem. Diabolical attitude and service and would not eat there again.
Apr 9th, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 1st, 2023

This incredible place with so friendly stuff. Kitchen delicious, atmosphere like in your dream.
Mar 26th, 2023

Food : 4/5 | Service : 1/5 | Atmosphere : 5/5 More
Mar 25th, 2023