Rolex UK Head Office (London Service Centre)

Rolex UK Head Office (London Service Centre)
  • CLEVELAND HOUSE, 19 St James's Square
    St James's, eng SW1Y 4JE
  •   (207) 024-7300

Hours

Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM

Chamber Rating

4.1 - (52 reviews)
37
2
2
1
10
Read Our 52 Reviews

Chamber Rating

4.1 - (52 reviews)
37
2
2
1
10
  • Havana

    Very high professional service, fully refurbished in recent year. Visited many time for services. Be prepared to spend a lot of money.
    Apr 25th, 2023

  • matthew robertson

    Excellent service
    Jan 30th, 2023

  • Paul G

    Poor service today at the service centre. I couldnt help feeling I was a hindrance, coming in with my Rolex Day Date to see if the bracelet bar could be repaired or replaced. The young lady who came out to review the watch (east European accent, blonde hair in a pony tail, in her 20s) had a poor attitude, to say the least, as if I was interrupting her day. Refused to make eye contact or give any hint of a smile, never mind a welcoming attitude. Shame because I had good service when I brought my watch for a full service a few years ago.
    Nov 26th, 2022

  • manuel c


    Oct 21st, 2022

  • Ferdinand Reynolds

    I love the watches, but I am a long time collector and pretty passionate watch nerd. I love Rolexes - shocking. Sadly, I dont think Ill ever buy another one again. This supply issue is entirely architected: its pretty obvious that Rolex could very easily turn down its production of the highly undesirable models and ramp up production of the UNCOMPLICATED STEEL watches that everyone is hoping to be granted the permission to buy. Ffs. Beyond this slightly grouchy complaint that I cant buy what I want (lol), its worth noting that these idiotic supply issues affect servicing too. Before this world went mad, I used to take my Rolex into any AD and reliably I would be able to fix my issues there and then. Now, I ALWAYS have to go to St James, and the process is always agonisingly delayed, expensive, and as a result, frustrating. Your money is better off with Omega, who still at least go through the motions of pretending to care about their customers. I own 6 Rolexes and have never had a positive experience dealing with the brand. Not one. Rolex - you know what your customers want. Its not hard, in a world absolutely chock full of data, to serve them. If you know that Oysterflex size F is the most popular, for example, then ORDER MORE. Extra star given because the lady who served me was wonderful, but I really loathe this brand now.
    Oct 16th, 2022

Read Our 52 Reviews

About
Rolex UK Head Office (London Service Centre)

Rolex UK Head Office (London Service Centre) is located at CLEVELAND HOUSE, 19 St James's Square in St James's, England SW1Y 4JE. Rolex UK Head Office (London Service Centre) can be contacted via phone at (207) 024-7300 for pricing, hours and directions.

Contact Info

  •   (207) 024-7300

Questions & Answers

Q What is the phone number for Rolex UK Head Office (London Service Centre)?

A The phone number for Rolex UK Head Office (London Service Centre) is: (207) 024-7300.


Q Where is Rolex UK Head Office (London Service Centre) located?

A Rolex UK Head Office (London Service Centre) is located at CLEVELAND HOUSE, 19 St James's Square, St James's, eng SW1Y 4JE


Q What is the internet address for Rolex UK Head Office (London Service Centre)?

A The website (URL) for Rolex UK Head Office (London Service Centre) is: http://www.rolex.com/


Q What days are Rolex UK Head Office (London Service Centre) open?

A Rolex UK Head Office (London Service Centre) is open:
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM


Q How is Rolex UK Head Office (London Service Centre) rated?

A Rolex UK Head Office (London Service Centre) has a 4.1 Star Rating from 52 reviewers.

Hours

Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM

Ratings and Reviews
Rolex UK Head Office (London Service Centre)

Overall Rating

Overall Rating
( 52 Reviews )
37
2
2
1
10
Write a Review

Havana on Google

image Very high professional service, fully refurbished in recent year.
Visited many time for services. Be prepared to spend a lot of money.


matthew robertson on Google

image Excellent service


Paul G on Google

image Poor service today at the service centre.
I couldnt help feeling I was a hindrance, coming in with my Rolex Day Date to see if the bracelet bar could be repaired or replaced. The young lady who came out to review the watch (east European accent, blonde hair in a pony tail, in her 20s) had a poor attitude, to say the least, as if I was interrupting her day. Refused to make eye contact or give any hint of a smile, never mind a welcoming attitude. Shame because I had good service when I brought my watch for a full service a few years ago.


manuel c on Google

image


Ferdinand Reynolds on Google

image I love the watches, but
I am a long time collector and pretty passionate watch nerd. I love Rolexes - shocking. Sadly, I dont think Ill ever buy another one again. This supply issue is entirely architected: its pretty obvious that Rolex could very easily turn down its production of the highly undesirable models and ramp up production of the UNCOMPLICATED STEEL watches that everyone is hoping to be granted the permission to buy. Ffs.
Beyond this slightly grouchy complaint that I cant buy what I want (lol), its worth noting that these idiotic supply issues affect servicing too. Before this world went mad, I used to take my Rolex into any AD and reliably I would be able to fix my issues there and then. Now, I ALWAYS have to go to St James, and the process is always agonisingly delayed, expensive, and as a result, frustrating.
Your money is better off with Omega, who still at least go through the motions of pretending to care about their customers. I own 6 Rolexes and have never had a positive experience dealing with the brand. Not one.
Rolex - you know what your customers want. Its not hard, in a world absolutely chock full of data, to serve them. If you know that Oysterflex size F is the most popular, for example, then ORDER MORE.
Extra star given because the lady who served me was wonderful, but I really loathe this brand now.


Load More Reviews

Overall Rating

Overall Rating
( 52 Reviews )
37
2
2
1
10

Write a Review

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