Uber Boat by Thames Clippers - Westminster Pier

People pushing in no control, after 30 mins where told wait times, however employees mum was taken to the front in front of us, I complained but were blanked
May 1st, 2023

(Translated by Google) We flew to Greenwich, some of the staff are really nice and some less so. Those who pay with an Oyster card should make sure that it is loaded with enough money! (Original) ', . !
Apr 30th, 2023

Two completely clueless people working on the dock. Made us run back for tickets then turned out we could buy the tickets form the machine next to them. Boat arrived and they didnt know what was going on, randomly shouting and directing people. Doesnt inspire confidence and very worrying
Apr 17th, 2023

Loved the return trip we made on our way from Westminster to Greenwich. Highly recommend. Then I did the unthinkable left my phone! - thank you to the lovely staff of Westminster Uber Bob and a lovely girl who works there. They had it to one side waiting for me to return for it- true stars with big hearts thank you from a jet lagged kiwi x
Apr 16th, 2023

Unfortunately they don't have an exact departure or arrival time for the boats, so you have to queue for a long time and hope you can fit on the boat that arrives at your stop, otherwise you continue to queue until the next one comes. I bought my ticket at Westminster Pier and I think I got the WORST worker of all, me and 8 other people were queuing for information but she kept talking on her phone, when I asked her if I could buy my ticket she said "can't you see I'm busy? Go to the ticket machine and buy it there" I decided not to say anything else and move away from the line but the next ones were two young boys of 12/13 years old approx, when they asked her if they could buy the tickets there she took out a sign that said that the next boat was coming in two hours and said "you didn't read the sign or what? Everybody else stop queuing, the waiting time is two hours, bye bye" Definitely a very despot attitude from the worker who I only remember has Hindu features, but definitely working in customer service is not her thing
Apr 10th, 2023