Your Smile Direct London

** I have now learnt that this company has gone into liquidation** DO NOT USE SMILE DIRECT! The company has failed to deliver the impression trays on several attempts and follow ups (order placed in March and we are now in August), leading me to attempt to cancel my order and request refund. The service I was offered included an option for full refund prior to the retainers being made, however this refund has been rejected by Smile Direct and my account manager, Gavin Quigley has now fallen silent. They continue to take money out of my account, totalling 1,299.00 thus far. I am being forced to take legal action against the company to try to recoup my moneys now. The level of incompetence in basic service delivery astounds me, they will not even take my calls at this point.
Sep 1st, 2020

Jul 21st, 2020

Complete scammers! The retainers don't give you the outcome you pay for and then they suggest you pay more for a revision...only to then tell you that they are unable to give you what you specifically asked for and signed up to. GET YOUR MONEY BACK using dental trading standards! Go elsewhere.
Mar 28th, 2020

Avoid like the plague!!!
Mar 24th, 2020

I recently visited Smile Direct for consultation and was super impressed. From arrival the entire experience was smooth and stress free. The appointment was quick, informative and efficient. The staff were amazingly friendly and explained everything in great detail. The 3D image of your smile on the screen was a cool touch! The treatment seams really reasonably priced compared to competitors, cant wait to see the results.
Mar 3rd, 2020