Drummonds
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Charing Cross, Admiralty Arch, Inner, 49 The Mall
St James's, eng SW1A 2DX
Hours
Chamber Rating
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Iona Lb
4 pay in cheques lost recently. 4 out of 4 "lost" with PO proof of sending. No customer direct contact in the 30 years I have been a client. No management or offering of any "deals". No customer service at all. Never had a call about my account and where Drummonds can help ... in 30 years. I wonder whether I will get a response to this post? Been a client for over 40 years when started with Coutts....
May 2nd, 2023 -
Faris Alkhawaja
Sep 1st, 2022 -
Neil Le Milliere
What a fabulous bank, I've had an account here for over forty years and it really is special! Staff are great and the modern revamp makes it an oasis in the maelstrom that is outside around the Mall and Trafalgar Square.
May 25th, 2022 -
Beth Woodford
Had a dealing with one of their employees trying to sell me bonds. Was exceptionally persistent and wouldn't take no for an answer. After missing about 10 calls whilst I was at work (no voicemail left) I blocked the number, which was somehow still able to call. After several more calls I reported it to my mobile provider. The employee then called to confront me on a different blocked number. If this is a scammer I'll absolutely remove the negative review, but if legitimate then I'm appalled by this customer harassment.
Sep 10th, 2021 -
brigsy s
Lovely bank and wonderful old school service. Ive banked here for 20 years now and am grateful this local branch (which is also quite beautiful and a historical landmark) remains open for many years to come.
Aug 3rd, 2021
Contact Info
Questions & Answers
Q Where is Drummonds located?
A Drummonds is located at Charing Cross, Admiralty Arch, Inner, 49 The Mall, St James's, eng SW1A 2DX
Q What is the internet address for Drummonds?
A The website (URL) for Drummonds is: https://www.rbs.com/rbs/our-brands/drummonds.html
Q What days are Drummonds open?
A Drummonds is open:
Sunday: Closed
Monday: 10:00 AM - 1:00 PM
Tuesday: 10:00 AM - 1:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: Closed
Q How is Drummonds rated?
A Drummonds has a 3.6 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
Drummonds
Overall Rating
Overall Rating
( 8 Reviews )Iona Lb on Google
4 pay in cheques lost recently. 4 out of 4 "lost" with PO proof of sending. No customer direct contact in the 30 years I have been a client. No management or offering of any "deals". No customer service at all. Never had a call about my account and where Drummonds can help ... in 30 years. I wonder whether I will get a response to this post? Been a client for over 40 years when started with Coutts....
Faris Alkhawaja on Google
Neil Le Milliere on Google
What a fabulous bank, I've had an account here for over forty years and it really is special! Staff are great and the modern revamp makes it an oasis in the maelstrom that is outside around the Mall and Trafalgar Square.
Beth Woodford on Google
Had a dealing with one of their employees trying to sell me bonds. Was exceptionally persistent and wouldn't take no for an answer. After missing about 10 calls whilst I was at work (no voicemail left) I blocked the number, which was somehow still able to call. After several more calls I reported it to my mobile provider. The employee then called to confront me on a different blocked number. If this is a scammer I'll absolutely remove the negative review, but if legitimate then I'm appalled by this customer harassment.
brigsy s on Google
Lovely bank and wonderful old school service. Ive banked here for 20 years now and am grateful this local branch (which is also quite beautiful and a historical landmark) remains open for many years to come.