Lloyds Bank

I have been a loyal customer of your bank for several years, and I am disappointed with the recent treatment I received from your staff. During my last visit to the branch, I encountered a few employees who were rude and unprofessional. They seemed disinterested in assisting me and did not provide me with the level of service I have come to expect from Lloyds Bank. I felt disrespected and frustrated with their behaviour. I understand that customer service is a crucial aspect of the banking industry, and I expect your employees to treat all customers with respect and professionalism. However, the behaviour of these particular employees has left a negative impression on me.
Mar 27th, 2023

A special thank you for outstanding personal service by Tony James and Irene Roberts for tirelessly working to fix a complicated international transfer. Their patience and friendly manner every time I go into the bank will keep me a customer.
Jan 1st, 2023

Dec 31st, 2022

Walked in with a payment issue and was delighted with the service from Mary. Tony was there, too, and very friendly. Cant be easy in these challenging times.
Dec 24th, 2022

Rubiiiish bank dont solve any problems
Dec 24th, 2022