Central Medical Centre

Very rude and unprofessional receptionists, each time I call for a appointment they make me to wait more than hour on the phone and then end the call without responding. All they say is call back tomorrow, however they keep on repeating the same thing. The receptionists got no manners. They are public health workers they should treat everyone equally. The main reason the surgery is in bad condition for patients is because of the receptionists.
Apr 25th, 2023

Apr 18th, 2023

After being on hold for 1 hour 40 minutes from queue number 25 to 1 only to be hung up on to recall and rejoin the queue at number 16. Outrageous and unfortunately not the first instance. Customer service face to face is good but unfortunately their over the phone customer service could definitely be improved.
Mar 29th, 2023

In the last 3 months I have not been well and I had back to back illness. I called them many times and they answered only three times and refused to give me the appointment. Even for my 5 year old child they refused to give me the appointment to see the doctor face to face. I have fever and lots of body pain through out this week. I just called the GP center and the call isn't going through. Someone or the MP should take action on the GP center specially on the receptionist. The receptionist should stop making decisions for patients.
Mar 20th, 2023

Only registered with this gp practice around sept/October 2022 and they have been brilliant,extremely quick in responding to me and have spoken to a couple of doctors now and they have been very helpful,thank you
Mar 19th, 2023