Griffin Inn
Chamber Rating
-
Sandra Hurst
May 4th, 2023 -
Sue Fisher
May 1st, 2023 -
Karen Grayson
Apr 25th, 2023 -
Tommy Hurtado
Apr 21st, 2023 -
David Woodward
Below average food and poor customer service. Arrived and was stood waiting to be shown to the table for over 10 minutes. Eventually we had to find someone to ask if we could sit in the designated area despite staff seeing us waiting. Staff had limited knowledge of the menu. Poor options available for vegetarians. Ordered 4 adult meals and a childs meal, the childs meal was brought out last by which time he was restless, then the dessert for the child was forgotten. The staff didnt clear the plates away once finished or even check to see how the food was. Eventually once the dessert was brought out midway through eating we were told we had to move because there was a booking. No signage to indicate reserved area and previously told we could sit where we had asked, and not even a polite request to be moved. Overall the food was average at best and the attitude and service of the staff was terrible. Quality definitely deteriorated in the last 6 months.
Apr 28th, 2023
Contact Info
- 174427907
Questions & Answers
Q What is the phone number for Griffin Inn?
A The phone number for Griffin Inn is: 174427907.
Q Where is Griffin Inn located?
A Griffin Inn is located at Church Ln, St Helens, eng WA10 5AD
Q What is the internet address for Griffin Inn?
A The website (URL) for Griffin Inn is: http://www.griffininn.co.uk/
Q How is Griffin Inn rated?
A Griffin Inn has a 4.3 Star Rating from 791 reviewers.
Ratings and Reviews
Griffin Inn
Overall Rating
Overall Rating
( 791 Reviews )Sandra Hurst on Google
Sue Fisher on Google
Karen Grayson on Google
Tommy Hurtado on Google
David Woodward on Google
Below average food and poor customer service.
Arrived and was stood waiting to be shown to the table for over 10 minutes. Eventually we had to find someone to ask if we could sit in the designated area despite staff seeing us waiting.
Staff had limited knowledge of the menu. Poor options available for vegetarians. Ordered 4 adult meals and a childs meal, the childs meal was brought out last by which time he was restless, then the dessert for the child was forgotten.
The staff didnt clear the plates away once finished or even check to see how the food was. Eventually once the dessert was brought out midway through eating we were told we had to move because there was a booking. No signage to indicate reserved area and previously told we could sit where we had asked, and not even a polite request to be moved.
Overall the food was average at best and the attitude and service of the staff was terrible. Quality definitely deteriorated in the last 6 months.