Express Hand Car Wash

Had my car cleaned inside and out for last number of years on this occassion a desiner pair of sunglasses was taken/stolen from the glove box i only noticed when i needed the next day they deny all of course that it happened but i put them in glove box when it was being cleaned and when i needed next day gone so yes robbers i will never go back and do not support the people working there i do not vouch for them to be anywhere near my possessions this has been reported be aware check at all times if your sad enough to use them
Mar 31st, 2023

Feb 21st, 2023

Jul 3rd, 2022

I had to click on at least 1 Star because it wouldn't let Me write the review, otherwise I would have chose No Star. I took my car here today for a full valet, including shampooing the seats, and I was charged 70. Which I thought was an extortionate price considering not so long ago I had the same job done here for about 50. Although the inside is very clean and fresh smelling, they must be on a limited water usage because of the heatwave?? Because the roof of my car is still dirty and the driver's front door window has a combination of dirt and water spots. When I picked the car up, I noticed the glass on the passenger sun visor was cracked. I questioned the member of staff and he denied it was them responsible and claimed "it was like that when I dropped the car off" I've heard that rubbish excuse over a hundred times during my 2 decades in the motor trade. And with my current job, I'm not allowed passengers as it will invalidate my delivery insurance, so no one else could have broken it. After 10 minutes of repeated lies and denial, they offered to order me a replacement sun visor, so basically admitting they broke it. I said No thanks, I'll order one myself, and I asked for some money back to pay for it. They refused to give any money, and instead offered a mini valet. I turned that down, because that doesn't replace the sun visor. Eventually they gave Me just 5 back, which was an insult as I still have to pay some of my own money for a replacement sun visor. It's not so much the breaking of the glass, it's the blatant lies, denial and dishonesty. I would have still been upset about the broken glass, but I would have had more respect for the person who broke it if he said he'd done that and then offered to pay for it. We all make mistakes, it's human nature, but lying is wrong. I have more respect for people if they're honest. I'm a reasonable person, so I wouldn't have shouted and screamed like a lot of people would. So unfortunately, I won't be bringing my car here again.
Jun 23rd, 2022

Service: Vacuuming
Mar 6th, 2022