Virgin Money
Hours
Chamber Rating
-
gemma jane
DO NOT USE THIS BANK. USED FOR 5yrs UTTER RUBBISH Better with barleys Santander or NatWest. Hallifax. USE A POST OFFICE ACCOUNT BEFORE YOU USE THIS ONE!
Mar 21st, 2023 -
Bernard Revill
Virgin money may have brought Yorkshire into the 21st century but at the cost of customer services. Be Warned, it is easier for someone to make a fraudulent transaction than it is for you to stop it. I found the telephone staff deliberately obstructive.
Dec 11th, 2022 -
Norma Gibbs
Very helpful
Nov 6th, 2022 -
Sue Hale
I was recently scammed resulting in all monies held in my accounts taken, after contacting the banks help desk I was told to go to the bank in bridge street for assistance.Bernadette one of the tellers supported and directed me in the required procedures to deal with this very distressing occurrence she was an absolute GEM !! I was in a very distressed and devastated state she provide support and reassurance that the bank would do their upmost to recover my loses she was with me over three hours on the phone to the bank fraud dept and others and I am happy to say the bank recovered all my funds within five days the service I experienced at this time was excellent Thank you and especially thank you to Bernadette.
Oct 19th, 2022 -
Pauline Saxon
Mar 2nd, 2022
Contact Info
Questions & Answers
Q Where is Virgin Money located?
A Virgin Money is located at 6 Bridge St, St Helens, eng WA10 1NF
Q What is the internet address for Virgin Money?
A The website (URL) for Virgin Money is: https://secure.ybonline.co.uk/
Q What days are Virgin Money open?
A Virgin Money is open:
Tuesday: 9:30 AM - 4:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:00 PM
Q How is Virgin Money rated?
A Virgin Money has a 3.8 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
Virgin Money
Overall Rating
Overall Rating
( 12 Reviews )gemma jane on Google
DO NOT USE THIS BANK. USED FOR 5yrs UTTER RUBBISH
Better with barleys Santander or NatWest. Hallifax. USE A POST OFFICE ACCOUNT BEFORE YOU USE THIS ONE!
Bernard Revill on Google
Virgin money may have brought Yorkshire into the 21st century but at the cost of customer services.
Be Warned, it is easier for someone to make a fraudulent transaction than it is for you to stop it.
I found the telephone staff deliberately obstructive.
Norma Gibbs on Google
Very helpful
Sue Hale on Google
I was recently scammed resulting in all monies held in my accounts taken, after contacting the banks help desk I was told to go to the bank in bridge street for assistance.Bernadette one of the tellers supported and directed me in the required procedures to deal with this very distressing occurrence she was an absolute GEM !! I was in a very distressed and devastated state she provide support and reassurance that the bank would do their upmost to recover my loses she was with me over three hours on the phone to the bank fraud dept and others and I am happy to say the bank recovered all my funds within five days the service I experienced at this time was excellent Thank you and especially thank you to Bernadette.
Pauline Saxon on Google