Tapenade

Mar 14th, 2023

The team at Tapenade provided an excellent service for my clients wedding at Syon Park. Michaela, Amy, Sean & the rest of the team were brilliant to deal with and I would highly recommend them to anyone looking for wedding catering services. The most delicious menus and tentative staff. Really looking forward to working with them again in the future. Best wishes, Dale Alexander Events x
Dec 24th, 2021

We had such a disappointing experience with Tapenade and would not be confident to recommend them to anyone else. We were referred to Tapenade by our wedding venue and initially it was a pleasure speaking with them. They were always quick to respond and produced a quote which was reasonable and fair. We loved our tasting experience with them and the food was delicious. We paid our deposit and signed a contract. Then about 7 months before our wedding we received a long email citing various reasons (brexit, supply issues, staffing shortages etc) in order to justify a 12% cost increase. This was a shock. Wed already signed a contract and something like this should have been discussed on the phone! I completely understand the times we are living in and that price increases must happen for NEW customers, not existing ones. We had a lawyer look through our Tapenade contract and they agreed, there was no loophole they could give for increasing their costs like this. However, the price was still reasonable compared to other companies so we were willing to negotiate and meet them at a 6% price increase. We didnt hear back from our email for ages because apparently the CEO was too busy to track down and get them to sign off. I asked to speak to the CEO who was obviously the decision maker and again got brushed off and said he didnt have time to talk. It was at this point I realised they were not the caterer for us. Who could treat their clients like this when everyone is aware how stressful organising a wedding is. They thankfully agreed to the return of our deposit (which was their only saving grace) and that was the end of it. Such a shame as I know they can serve up good food!
Jul 25th, 2022

Amy and her Tapenade Team provided the most professional, friendly and helpful service we could have wished for regarding our recent wedding - the food was absolutely delicious and they catered to each of our individual and personalised needs. We highly recommend them and will certainly be using Tapenade again in the future! Thank you so much again Amy & Team, J&G
Jul 3rd, 2021

The team at Tapenade provided an excellent service at our wedding at Syon Park. They were very helpful, knowledgable and had excellent attention to detail in the lead up to our big day. The food at the wedding was fantastic and received a lot of compliments from our guests. We would certainly recommend them!
Apr 6th, 2020