Ayos Restaurant

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 25th, 2023

Apr 24th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 23rd, 2023

Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 More
Apr 11th, 2023

Went here on a quiet Sunday evening for an anniversary dinner. Starter was lovely & so was the wine. We ordered Chicken Sarma Beyti & Adana Sarma Beyti. Within the first mouthful of the chicken, something hit my tooth - obviously something rock solid. I took it out my mouth and put it on the side of my plate; thinking it was a one off within the minced meat, I took another bite - and the same thing appeared. Slightly put off by the rock solid bits in my meal, I asked the waiter if I could swap to the Lamb, as my partner wasn't seeming to have the same issue. He basically said no. The manager then came over and patronisingly explained that mince meat tends to have harder bits in it, as it's a combination of various meats. He was so insistent and showed no inclination to take my dish away, that I actually believed him and decided to just eat everything but the meat. My partner kindly swapped some of his lamb for my chicken, so I took a bite from the lamb. Again, a much larger lump hit my tooth. It was honestly rock solid bone. By this point I couldn't physically eat much more as it was making me feel sick seeing the pile of bone crumbs accumulate on the side of my plate. We stopped eating and left our plates as they were. The waiter came over to clear after about 10 minutes of waiting (even though there were only a few other tables), and genuinely asked how our meal was. I explained that I was really disappointed; that I didn't eat any of it, that within just 4 or 5 mouthfuls, they all had rock solid chucks of bone in it. He didn't apologise, he just explained that that is what minced meat is. We asked for the bill. He bought it over, the starter, 2 glasses of wine and both mains were listed + service charge. We were in there for an hour, and had complained multiple times with full plates being taken back to the kitchen. I was quite shocked that he hadn't removed our drinks / the main that I hadn't touched. I again expressed my disappointment, and said that I genuinely could've cracked a tooth. The same manager again explained that the put the meat through the mincer twice, but things still get through. I wasn't born yesterday - meat with bones are the cheapest cuts of meat; the fact the bones were scattered through my dish, is honestly the most unappealing thing a restaurant could serve. He still didn't apologise. I have eaten at many Turkish restaurants and never had bones in the meat so I'm confused why he was so insistent that it was normal. We paid (no service charge) and left. It's a real shame, as we live on the same street and would've been keen to be long term customers if he had resolved it and given us some compensation. We will never return here. (I have read back on these reviews and going back as far as last year, similar complaints have been made of rock hard bones being found in the meat)
Apr 19th, 2023