Pizza Express

Worst waitress service I have ever had. We arrived and the waitress came and asked for drink orders which we gave and she brought them all except one. She came and asked for food orders which we gave and asked about the missing drink order. She said she would bring it. Food arrived and still no drink plus some mistakes with the food. Asked about the drink and was told it would come. She fixed the food order still no drink. Eventually caught another waitress who brought us the missing drink. Came to order desserts and 3 or the desserts came and 2 of the drinks came then nothing. We were missing a drink and a dessert. Asked about the missing dessert and drink and was told they were coming. Waited another 10 minutes and asked for the missing drink and dessert still nothing. Caught another waitress and asked about the missing dessert and drink and they were brought right away. When we asked for the bill we had to wait 20 minutes to pay and eventually had to go and ask another waitress to pay because our waitress wouldnt do anything. The restaurant wasnt particularly busy the entire time we were there. Food was good but if you like getting the food you have ordered absolutely do not come here.
Apr 28th, 2023

Nice
Apr 24th, 2023

Food : 4/5 | Service : 5/5 | Atmosphere : 4/5 More
Apr 5th, 2023

Lovely food
Apr 5th, 2023

My friends and I ordered pizzas to collect for a FIFTEENTH birthday celebration. We immediately received a bank confirmation and an email confirming the order as well as the payment having gone through to the restaurant.The email specified that the order would be ready to collect at 3pm, but when we arrived to pick up our pizzas, we were told that our order had not been received. We spoke to multiple members of staff, showing them the payment receipt and email, but were told that there was nothing we could do and that it was our own problem to sort out. They told us to just place another 30 order, which as you can imagine, was not possible as at 14 and 15 years of age, none of us had this money to be spending. The horrendous customer service reduced a 15 year old, who simply wanted to buy her friend a birthday meal, to tears. Do better Pizza Express.
Apr 27th, 2023