SM & Sons

Dec 30th, 2022

I have just been verbally abused in this shop after attempting to return an Amazon parcel. When I entered I was ignored by 2 members of staff. After gaining their attention and explaining that I wished to return a parcel, the assistant told me to print a receipt. I asked for help with this and he refused. When I asked for the manager he said he was not available. In no time, the second member of staff said he was the manager (he had been doing something under the counter, out of sight). When I said I was disappointed that he would allow his staff to be so unhelpful - he had obviously clearly heard the interaction between the other man and me - he became upset and swore at me. He told me to get out of the shop and began videoing me whilst speaking into the video saying that I had tried to steal a lollipop. This is an example of how not to do business.
Nov 18th, 2022

Horrible, horrible person behind the counter. Stay away. These people hate disabled people and animals. Very poor human beings.
Oct 31st, 2022

As per instructions from Evri /Hermes Amazon I had a item to return They said dont need to print label dont need to package it I took it to the shop he refused to take it he said he does not package things He said it was my fault I showed him the instructions but he still refused to take the item and said it was my fault Would not recommend this shop
Oct 11th, 2022

Went to return Amazon parcel and their machine was broken. The staff was pretty unhelpful.
Sep 30th, 2022