Lloyds Bank

Nov 28th, 2022

After a very disappointing and unhelpful call to Lloyds central call centre reporting fraud on my business account the staff at this branch could not have been more helpful understanding and acted swiftly and decisively to stop further money leaving the account and Retrieving stolen money 10 out of 10 I hope Lloyd Bank will remember how important local staffed branches are to us customers
Nov 28th, 2022

Outstanding staff, unfortunately the recently refurbished St Albans branch has changed simular to HSBC and other banks with less cashiers, more machines and no screen for cashiers just open desk. Please note my review is purely for the staff, the bank itself gets a 1 star from me for this refurbishment
Nov 18th, 2022

My wife and myself went to open a joint account on Thursday morning we were told that we had to make an appointment. we arranged an appointment at 3pm that day we was met by a Chinese lady very hard to understand she asked for my on a number of occasions for my debit card.and did not return it until I insisted she was most un helpful and kept showing us accounts insisting that we could not have these. i requested that she should only show us accounts that were suitable for us we gave up in the end and went to Nationwide and opened an account there where they were incredibly helpful.
Nov 3rd, 2022

Happy with the local branch in St Albans customer service, nevertheless the opening times have changed and it closes @15:30PM! I don't know any other place that closes that early. The only day that I manage to go is on Sat which is always full of people. Please expand the opening hrs for the people that work during the week can still access the branch! So disappointing.
Jul 25th, 2022