HSBC Bank

Useless branch. Just one member of staff who wanders around with a tablet and not a single other member of staff. No counter service... Literally no point in having a branch open.
Feb 2nd, 2023

Even 1star is too much for this useless branch in town. We filled up forms on the 27th of August for a child account, the staff checked all the documents and told us everything is fine and we will hear from them. Heard nothing for 2 weeks ,popped in again and was told by a lady staff with a hyjab saying I ll get the card in 7 days. Still nothing, so popped in again on the 15th of October only to be told that none of my forms were uploaded and I want be getting any bank account card unless re do all this. What a waste of our time...useless staff and bloody liars. STAY AWAY FROM THIS branch.
Oct 11th, 2022

I ve been banking with hsbc for 20 years. Unfortunately service keeps going down and down. They changed everything to automated machines which doesnt work properly most of the time.We needed counter service so I contacted hsbc about this. Area manager got in touch with me and promised post office provides every single service bank does. Does an area manager of a big bank lie? Apparently yes.. He lied to us loud and clear because Post Office is doing none of that. Just a min ago machine retained my %100 legit business card and the guy standing there called bred done absolutely nothing to help. I have so many bills to pay and I dont know what to do now. I am changing bank asap, no bank would be worse then this. As if like they are there to make life harder and slower for everyone. Like these banks, no surprise UK economy is crumbling.
Feb 1st, 2023

I had visited the St.Albans branch for a bank account upgrade. Keith is the person who provided me with a very satisfactory service. I really appreciate the hassle free and such a professional service that I received.
Sep 27th, 2022

Sep 25th, 2022