Natwest
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Hours
Chamber Rating
-
Ali Hashim
Dec 26th, 2021 -
Urszula Bowdler
Mar 29th, 2023 -
Katherine Bulyga
Jun 2nd, 2022 -
Dafna Ron
May 24th, 2022 -
Blue BlueSky
Apr 25th, 2022
Contact Info
Questions & Answers
Q Where is Natwest located?
A Natwest is located at 10 St Peter's St, St Albans, eng AL1 3LY
Q What days are Natwest open?
A Natwest is open:
Tuesday: 9:30 AM - 4:30 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Saturday: 9:30 AM - 9:30 AM
Sunday: Closed
Monday: 9:30 AM - 4:30 PM
Q How is Natwest rated?
A Natwest has a 3.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
Natwest
Overall Rating
Overall Rating
( 2 Reviews )
Urszula Bowdler on Google
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Katherine Bulyga on Google
Sasha and I were very touched by the gifts of crayons and chocolates you sent to us, along with the sweet note. Thank you so much for giving us a wonderful transition into the UK, and being such a welcoming bank provider. This has been a small gesture but indeed, memorable.
Were happy to be joining you.
The warmest of greetings,
Kateryna.
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Dafna Ron on Google
They are pretty much a full on digital bank but not a very good one so I will be taking my business elsewhere.
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Blue BlueSky on Google
The one member of staff who isn't in the teenage gang is the grumpiest woman who ever walked the face of this earth. She wonders around barking at customers that "You could do that online!"
Younger customers aren't stupid - we don't trek to the bank unless it's absolutely necessary so we don't need to be told "You can do that online". And those older customers who don't use the Internet maybe just came in to see a friendly face, not to be pressured by rude staff!
We've repeatedly witnessed their extremely unhelpful attitude towards disabled customers too.
Nat West call centre is fantastic and that's why I stick with the bank: unlike most call centres, they treat you as an individual, they listen and help. St Albans branch staff could do with some training from the call centre staff!
But, again, this has gone on for at least 5 years &, despite complaining a few times, despite false promises, it hasn't changed.
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Ali Hashim on Google