Cotswold Outdoor Leyden St

Apr 15th, 2023

A tremendous selection in a deceptively large shop. Great looking products and well worth a visit - not a buyer this time but l'll be back.
Apr 7th, 2023

I am writing a review to highlight the stark contrast we had in the level of staff knowledge in Leyden street compared to the Piccadilly store. The member of staff had a robust understanding of the outdoors and the uses of different boots. He was able to make recommendations based on my required usage and also the shape of my feet. I was given plenty of time to try on the boots and walk around the store and we were dealt with in a friendly yet professional manner. We were served by a true outdoor enthusiast with an understanding of the products in stock, all members of staff were approachable and gave us confidence in the product. This strongly contrasts with the service we received in the Piccadilly store in which the staff made forceful recommendations based on an evident misunderstanding of the products they were selling. I don't know which is considered the flagship Central London store, but I would strongly recommend this over the Piccadilly store, particularly for shoppers who need advice about their purchase. This is important if one is heading into the mountain or on expedition when a failure of kit or inappropriate equipment can become a safety issue.
Apr 1st, 2023

Our place to go for outdoor life. National Trust member for definitely or Blue light card member , please check with the store.
Mar 31st, 2023

Great customer service. Thank you for professional advise and patience while I was choosing my new pair of running shoes.
Feb 2nd, 2023