Dr S Desai - Spitalfields Practice

Saturday night Im in a lot of pain, I call 111 and they give me an appointment at 3.40am at the spitalfields practice. Obviously the practice is closed. Thursday morning (so Im still sick but no one could see me all these days) I call the practice to book an appointment. They say I need to wait for the doctor to call me at 9.50am and I cannot just simply go into the studio and wait for the doctor. I stay by the phone waiting for the call. At 12pm I call back and they say that the doctor called twice (never happened) and that if I need a doctor I should call 111. So instead of giving me a call back or tell me to go to the practice they tell me to basically figure it out on my own. So Ive been sick for 5 days now and no one had time to see me. How can this be acceptable and tolerated??? Its also not the only time that the spitalfields practice has been completely useless: when I first signed up to the practice I was super sick and needed antibiotics and all they told me was that I had to call 111. So if I always have to call 111 why should I be registered there? Why cant I see the doctor? Im really sad and angry about it.
Jul 16th, 2022

It is the worst, unprofessional GP in London it is never available at all. The telephone number never available for any appointment you should go there however the staff are who gives the appointment they are rude I recommend to the manager of this department to teach them a bit good customer service skills please. It is my own opinion which I was saw. Im going to change my Gp service soon as possible.i Dont recommend that because its really wasting time.
Aug 29th, 2018

very roude doctor unprofessional not help full at all we need to change her
Jun 7th, 2018