Dining at Sutherland House
Chamber Rating
-
Jane Maddams
Jun 17th, 2021 -
A G
I booked this place for a special occasion several weeks in advance. I have just been turned away by a very rude front of house for having a small dog with me. I made a mistake of assuming that dining in an outdoor space during Covid will be ok for a well behaved dog as the pictures showed separate huts in their garden. I understand that I should have called to check, but would have expected some sympathy rather than be bluntly told to leave my dog in the car (!) or I will be charged for a no show. Its not the customer service we would have expected from a fine dining restaurant as weve been told on several occasions to why they dont allow dogs. Mistakes happen but rudeness is optional.
Nov 6th, 2020
Contact Info
- (150) 272-4544
Questions & Answers
Q What is the phone number for Dining at Sutherland House?
A The phone number for Dining at Sutherland House is: (150) 272-4544.
Q Where is Dining at Sutherland House located?
A Dining at Sutherland House is located at 56 High St, Southwold, eng IP18 6DN
Q What is the internet address for Dining at Sutherland House?
A The website (URL) for Dining at Sutherland House is: https://www.sutherlandhouse.co.uk/
Q How is Dining at Sutherland House rated?
A Dining at Sutherland House has a 3.0 Star Rating from 2 reviewers.
Ratings and Reviews
Dining at Sutherland House
Overall Rating
Overall Rating
( 2 Reviews )Jane Maddams on Google
A G on Google
I booked this place for a special occasion several weeks in advance. I have just been turned away by a very rude front of house for having a small dog with me. I made a mistake of assuming that dining in an outdoor space during Covid will be ok for a well behaved dog as the pictures showed separate huts in their garden. I understand that I should have called to check, but would have expected some sympathy rather than be bluntly told to leave my dog in the car (!) or I will be charged for a no show. Its not the customer service we would have expected from a fine dining restaurant as weve been told on several occasions to why they dont allow dogs. Mistakes happen but rudeness is optional.