Sophie & Anna Maddocks Dressmakers, Bridal Designers, Clothing Repairs & Alterations

Sophie did an amazing job with the alterations on my wedding dress and all of my bridesmaids dresses. My dress was taken up, taken in, straps altered and I had a loop added to the back. It fit perfectly and the loop held up all night even though I didnt leave the dance floor! Sophie was efficient, very reasonably priced for the amount of time and effort she put in and nothing was too much trouble. Would definitely recommend Services: Alterations, Bridal & bridesmaids
Mar 8th, 2023

Loved my Dress. I had sleeves added on, dress taken up, shoulders taken in and glitter added to the dress. Loved my dress. Customer service was amazing nothing to much trouble. Also took up my bridesmaids dresses at short notice. Thank you Sophie xx
Feb 16th, 2023

I recently picked up my wedding dress after having it altered and I was highly disappointed with the results. The hem was wonky, the organza overlay was cut so that the underlay showed in places, and the fit, despite being bought a size up to allow for alterations, was far too tight around the arms, whilst bulging out at the bodice. When I pointed out the issues that I could see, I was met with a poor attitude, excuses as to why I was wrong (despite being able to see the issues clearly) and very little ideas for solutions. I asked for some alone time with my mum where I decided to just accept the alterations and take the dress to be fixed by someone else. When I said that this was the plan, I was again met with a bad attitude. I was offered for her to fix my dress there and then but honestly the trust was gone at that point and I decided to just pay rather than risk my dress being held and take it elsewhere. I would not recommend this service to anyone. The stitching alone was really horribly done, something I wouldnt have cared about had the fit and attitude been better. I havent asked for any compensation or refund, I just want to warn people about my experience in the hope that this shop does a better job with the next bride. Service: Alterations
Oct 2nd, 2022

Positive: Professionalism Service: Alterations
Feb 10th, 2022

Positive: Professionalism, Quality Service: Bridal & bridesmaids
Dec 16th, 2021