WHSmith

It's not that easy to find a WHSmith store now, ever since the Palmers green, north Finchley and wood green branches have all closed, it's a pretty small WHSmith, they don't normally have the stuff you need, I normally go online for books and Asda for stationary equipment, it does have a DHL counter though Edit: the terrific service from the cashier was incredible! They had a nice card and some great stationary equipment, it was very quiet inside though, overall, 4 stars now
Apr 25th, 2023

Terrible retail experience. First, google thinks they open at 8.30 so there I was, sitting in the Costa opposite waiting patiently with my coffee for them to open so I can restock on the kids Blue Frixion pens that some other kid keeps pinching from his pencil case. Finally, around 9am they open and I go in there wanting to be as quick as possible - get the pens, get out. Instead I had 20+ mins in store, going back and forth to the till, figuring out where stuff was, how much it was and how their 3for2 "promo" works. Main gripes are: 1) stock is seriously low. I'd understand more if it was just after back-to-school week, but this seems either lazy or poorly managed 2) 3 for 2 offer across all the same brand Frixion pens is somehow not a mix and match promo! So you need 3 of the EXACT same Frixion set, which due to issue #1 is impossible! 3) half the stock isn't even priced and doesn't everyone love being surprised at the till? 4) they've mixed some 9.99 pens amongst the 6.99 pens (that look very similar but one has a rubber grip) so even when you think you finally nailed the 3 for 2, it comes out as 23.97 instead of 13.98 and you gotta go back again because who spends that much on 6 pens?!! Only positive is that the guy at the till did try to help and seemed to understand my frustration.
Mar 20th, 2023

Very poor service
Nov 4th, 2022

Staff dont have a clue, also closed within their opening hours.
Nov 3rd, 2022

Lovely staff. Shame its not busy any more!
Jul 26th, 2022