Manor Farm Barn

Lovely pub / restaurant. Food is excellent and staff are very friendly. Highly recommended
Apr 30th, 2023

Went for a meal on band night which we like doing,but they also had a wedding on the same day . took over 50 min to get a drink ,far to many people,they should of organised it better
Apr 29th, 2023

I visited on the 7th of April at 12pm for lunch with my wife and 2 year old child. We ordered our food and it took 1hour 30minutes to arrive. At this time I had rejected the food as my family and I had other engagements that we were now late for. I then requested a refund and they didnt offer this back in full, although we had been waiting 1hr 30minutes. I was expecting a full refund as Manor Farm Barn didnt provide a basic level of service. My time was wasted, I was late to a gathering I had planned with family for Easter, my 2 year old was extremely unsettled and 38 week pregnant wife was also left waiting after sitting there for an hour and a half. I then emailed customer services on the 8th April about my experience. The general manager of manor farm barn, Richard Wilkinson, responded on the 11th April requesting I return to the restaurant where i would recieve my drinks refund and offered a 20 voucher. I appreciated this but I chose not to return as my previous experience was completely unacceptable and I was still not being offered a full refund. I provided my reciept to Richard on the 12th April and requested I would like a refund in full only. Attached is my reciept Its now the 29th April and I havn't recieved a response back from him. This isn't a surprise as this is the 2nd occasion within a month that I have experienced a poor level of basic customer service from both in-house staff and the general manager. I will not be returning to this establishment as they have shown consistency in their lack of care, poor communication to complaints, and they take customers money when they do not provide a basic level of service
Apr 28th, 2023

We had my dads wake here last week. The deputy manager Richard and his team were wonderful. They reserved the downstairs area as quite a few older people. Open area, food delicious and staff so friendly and helpful they were obviously keen to ensure it all went as well as it did. So supportive too. The bar staff were incredible constantly keeping us informed on the tab. Also had area reserved for husbands 50th last December. They were excellent then too. Would not hesitate to use this venue again. Would be my first choice for sure. Thank you Richard and your amazing team.
Apr 27th, 2023

Apr 22nd, 2023