Howdens Acton

We have put in multiple kitchens in our lifetime and have NEVER had such a poor experience in terms of either the designer or the installer but it is a complete rubbish job. The oven was installed off-centre of the extractor fan, the white cabinet boxes show behind the misaligned cabinetry, the washing machine panel does not fit and has broken off, the sink is positioned over a small cabinet, when I had asked for a large sink, the original extractor fan worked perfectly and did not need to be replaced (but was taken down and a new fan was spec'd and purchased needlessly). The appliances are all at different heights and depths. It is honest a dog's breakfast and we can send picture to show all if needed. The company which installed was called Top Coat Decorators (TCD Group) - Albert and Joel. We have so many other issues to fix in conjunction with work they have done but at minimum Howden's should be aware of this poor workmanship. I do think Howdens is ultimately responsible and should not allow certain builders to install.
Apr 7th, 2023

I dont understand how these people doing business, made enquire once never got back to me. Called them several times left massages and nothing. Good luck with them.
Feb 1st, 2023

Rudest staff ever. The woman at the reception was truly awful. I wouldn't go any where near this shop. I found what I wanted from an independent and customer-service friendly shop.
Dec 21st, 2022

Nov 7th, 2022

I'm really shocked from the attuite of the manager ,I asked to book an appointment for a consultation and I was told that I'm welcome to come but the manager is snot sure if he can help me .very weird and unprofessional . will never recommend them to my clients
Sep 5th, 2022