J M Upholstery Ltd

Unhelpful email stating they cant fix my damaged item yet website shows images of far far worse damage probably a lucky escape judging from other reviews.
Apr 22nd, 2023

A top, top company who were extremely helpful and sorted out myy broken reclining sofa in no time at all. Other companies said parts were not available, this company had them in stock.
Apr 8th, 2023

Ordered a part , they confirmed the part was shipped. More than two weeks later they sent me an email stating that they were not honest and the part had not shipped. They then informed me it would be twice as much to ship the part and I would need to pay the shipping. What a scam to get more money.
Mar 5th, 2023

Had a motor sent to me and courier DX had clearly mishandled and dropped the parcel on a corner, which was completely wrapped in "Fragile" tape. The main mounting was cracked by this. JMU responded quickly and sent a replacement out next day for me, You cant beat customer service like that. Will recommend them for sure and use them again when the next old motor give up on our sofas as I'm sure they willl. Thankyou so much for the understanding and superb service.
Feb 13th, 2023

Been using this company for years, never had a bad job, always top quality and very professional and helpful.
Dec 19th, 2022